In October, our family underwent a terrible experience. My father fought for his life for 10 days at Durgapur Mission Hospital. During these trying times, the Support Elders team stood firmly beside us. They showed humanity, compassion, knowledge and professionalism. My father had to be admitted to the ICU twice. Both times, the Support Elders team arranged for his admission at lightning pace. In our absence, they played the role of family members while talking to doctors and other medical staff. They could have finished their duty by admitting my father in hospital, but they came home and spent time with my mother, explaining the health condition of my father, reassuring her of any help she might require. The team had difficulty during the festival period to arrange for someone to be at home for 24 hours when my father came back home in-between. Once again they went a few extra miles to arrange an additional domestic help and a nurse, and they visited our place several times to ensure my father was taking his medicines. My parents thought of them like their own sons, and we felt the members of the team were like our own brothers. Our sincere gratitude to Mr S. Mandal, Mr B. Maji, Mr S. Bag, Mr S. Maji, Mr S. Gorain, Mr S. S. Moulick. They were available 24 hours during these difficult days. May God bless them with a lot of success and prosperity.

I’ve been with Support Elders for several years, and I am overwhelmed as I try to write about the kind of assistance they provide to elders. I have personally benefitted immensely from their care. Recently I fell seriously ill and had to be taken to the hospital. I was unconscious throughout the ordeal and only came to know later, from my family members and the hospital staff, how Support Elders was always by my side. They were the ones who called the ambulance to my place, took me and admitted me in the hospital, and for the two weeks
I was there, someone from the organisation would drop by every day to check on me. During my recovery, I would need to get tests done at a diagnostic centre some distance away from the hospital. The staff of Support Elders was once again there to escort me back and forth whenever necessary. The day I was discharged, I remember it was raining heavily. Two coordinators from Support Elders, one on a bike and the other travelling with me, helped me back home. Both of them got drenched in the process, but they only took their leave once I was in the safety of my home. I am filled with gratitude when
I think of ways in which Support Elders have stood by my side over the years.

I would like to thank Support Elders for their excellent service through the years that we have enrolled my aunt and uncle with them. The team has been excellent, and we are indebted to them for being with us. Our gratitude to Support Elders Zonal Coordinator Mr G. Ali for being the pillar of support ever since he was assigned to us. It is worth mentioning that our equation with him at the onset was really bumpy and gradually it evened out, thanks to his sincerity, hard work and dedication. He was always just a call away and treated all tasks – be it big or small – with utmost compassion. His efforts during my aunt’s hospitalisation and subsequent death were phenomenal, beyond the call of duty.
The fact that he stayed with us during the last rites at the funeral really touched us.
I thank Mr Chattopadhyay for his vision, setting up and running such a unique organisation. Many thanks.

Support Elders is a reputable organisation which needs no introduction. Their staff of ex-army people, who have in the past demonstrated a strong dedication and duty to the country, are now showing a strong commitment to the well-being of senior citizens in our society. In my nine-month-long membership, I have been extremely pleased with their service. Without feeling the need to compare their work with that of similar organisations, I can say that I am deeply satisfied with their support. Having grown up in a middle-class household, I operated within my means and lived a simple life. Once age caught up with me, I fell ill. My sons, both of whom live abroad, rushed over to my aid. I live by myself, and at the insistence of my elder son I sought out the services of Support Elders. Since then they have been looking after me. I believe my life is interconnected with them for the rest of my days.