I had only heard about the kind of service Support Elders renders to the elderly, and then I had a first-hand experience of it.
l recently registered myself as a member and soon, on the morning of 9 August 2024, I faced an emergency for which I needed their help. Mr B. Samanta arrived promptly and accompanied me to the Tata Medical Centre at Rajarhat. I noted the way he helped me and cared for me throughout the ordeal. He ensured my admission at the hospital went smoothly and was beside me until l was assigned a room around 7 pm. The concern Mr Samanta showed towards my comfort was overwhelming. It was an experience I will never forget.
I want more people to know about the great work this organisation and their extremely dedicated team is doing.
Thank you once again. I am grateful to all the wonderful people at Support Elders.

I would like to convey my heartfelt thanks to Mr A. Bera and his team for the support they have provided to my parents throughout the tenure of their membership. I am deeply grateful to them for seamlessly helping me from the moment I conveyed to them the news about my father’s passing, right until his cremation was over.

I must make a special mention of Mr A. Guha who was there with me till I returned home from the cremation ground. I deeply appreciated Mr A. Bera’s presence during the 𝘴𝘩𝘳𝘢𝘥𝘥𝘩 ceremony and the logistical support he provided us whenever we needed it. I am happy with the work done by Support Elders and wish to continue with their services for my mother.

My mother recently had to undergo a surgery on her nose. Our ZC Mr S. Dey ensured that there was a care person to provide support to my parents on the day of the surgery. The assigned care person took my parents to the hospital, stayed with them for hours, and then dropped them back to their home. The following week, the care person accompanied them to my mother’s follow-up sessions with the doctor, and then he went and purchased their medicines as well. The field-visit staff were great throughout the process. My parents were happy to have someone by their side on the day of the surgery. I live far away from my parents, and since I am unable to do anything actively, these situations are potentially stressful for me. With Support Elders around and taking care of my parents, I feel a sense of relief.
Mr. Dey has been phenomenal, not only in the case of this surgery but in providing general support as well. He is polite, utterly professional, and I am happy for him to be the care manager for my parents.

My mother, a member of Support Elders for over four years, has been recovering from a brain haemorrhage she suffered in December 2023. Recently I had to leave town for work. During my absence Mr B. Barman of the Kolkata team checked on her regularly and kept updating me on a constant basis. His diligence put me at ease and provided us with tremendous support. I wish to record my appreciation for Mr. Barman’s work ethics.