On 9 th April, 2024, in the evening while trying to switch on the gas, a leakage was encountered by our member Ms S. Deb. As the gas was lighted, almost immediately the mouth of the cylinder caught fire. On receiving a call from ZC Mr. S. Dey, MCA Mr. P. Sinha reached the member’s house within 3 minutes. He told the attendants to move aside and with the help of foot mats got the fire to subside and eventually blow out. He opened all the windows, switched off the regulator and checked for any leakage. Mr. Sinha found that the
cylinder was faulty and under the pressure of the regulator the leakage had started. He changed the cylinder, and after ensuring that there was no smell of gas, lighted the gas burner. When he was assured that everything was fine, he left the house.
Kudos to team Support Elders!

On 1st April’24 our member Ms S. Singha Ray was taken by her family members for a doctor’s check-up. The report showed her potassium level was high which worried her family immensely. ZC Mr B. Saha received a call at around 8.45 pm from our member’s daughter stating that her mother required a dialysis immediately. The MCA on duty Mr M. Mandal reached there immediately and collected her documents. With great care Ms Singha Ray was made to sit in a wheelchair and brought down by Mr Mandal and taken to the hospital by a pre-booked cab. On reaching the hospital he immediately submitted the documents and took her straight to the dialysis room and got her admitted. The dialysis went on for four and a half hours. At 3.30 a.m. Mr Mandal brought her back home. After ensuring that she was all right he left the house at 4.00 a.m.
Kudos to team Support Elders!

On 15 th March, 2024, around 9.00 a.m. ZC Mr. M.K Dan Poddar received a call from our member Ms. S. Pal’s son stating an immediate requirement of blood for his mother. At that time blood of the same group was not available in the blood bank, moreover the doctor had suggested the arrangement of fresh blood during her operation. As no donor was available, Ms Pal’s son had called Mr. Poddar for help. Understanding the gravity of the situation Mr. Poddar himself decided to donate blood and immediately set off for the hospital. He reached in time and stayed there till the operation went on and blood was required. He left after ensuring that the operation was successful.
Kudos to team Support Elders!

Our member Mr K. Dey had travelled from Bolpur to Kolkata for a routine check-up. The next day while going for an outing he fell ill and contacted his member care associate Mr P. K. Roy of Bolpur. Mr Roy inturn contacted our Alarm Center and a nearest staff was sent to Mr. Dey’s location, who rushed him to his preferred hospital nearby. He had previously encountered brain hemorrhage. Tests were conducted and the next day he was scheduled for a brain surgery. During his two days hospitalisation Support Elders staff was constantly in touch with him. His surgery was successful. After his discharge, he went back to Bolpur, where Mr P. K. Roy ensured that he had reached home safely.
Kudos to team Support Elders!