MCA Mr S. Mukhopadhyay received a call from NAC stating an emergency on 27th December, 2022 at 12:10 p.m. He was on the verge of completing a duty when he was assigned this emergency case. He immediately rushed to the member’s house. On reaching there he found that Ms U. Banerjee had fallen in the bathroom and was in great pain. He informed her son who stays abroad and according to his instruction took Ms Banerjee to the nearby hospital and admitted her in the emergency unit. She had sprained her left foot and was kept under observation till she was out of pain. Then Mr Mukhopadhyay took her home and left only after she was comfortable.
Kudos to team Support Elders!

On 28 December, 2022 just after midnight MCA Mr F. C. Patra received a call from NAC, stating an emergency. He immediately rushed and reached our member’s house within 10 minutes. He found that Ms S. Busch had vomited earlier and had a terrible stomach pain as well as breathing problem. NAC had already sent an ambulance and Ms Busch was taken to the nearest hospital. The MCA took our member to the emergency and admitted her. The doctor reported that her blood sugar had increased and she was suffering from gastritis which had resulted in stomach ache. Reaching her to the hospital in time had saved her from other complications. Till the time she was there, Support Elders staff constantly visited her to enquire about her health. When she was discharged, she was brought back home safe by the team.

Kudos to team Support Elders!

The alarm triggered at NAC, on 31 st October and a call landed from our member, Mr A.K Sinha’s house, at 7.50 p.m, stating an emergency. Our care associate, Mr S. K Mishra, was assigned the duty and he immediately rushed to the member’s house and found him feverish and weak. Having high temperature in the morning, resulting in physical weakness, his wife wanted to consult a doctor immediately, in fear that the fever might aggravate at night. MCA Mr B. Maity took over from Mr Mishra, as his duty came to an end. It was a seamless transit of service. While Mr Maity accompanied the member and his wife along with the medical documents in the cab, Mr Mishra went ahead on his bike, guiding the cab driver through shortest routes to reach the pre-decided hospital fast and left. Our member was taken to the emergency unit by Mr Maity, where the doctor conducted a Dengue/ Malaria test. He was then kept under observation for a few more medical tests and was provided medication accordingly. At around 11.00 p.m our member and his wife was dropped home safely by Mr Maity and left after assuring that he would constantly be in touch till the Member’s recovery.

Kudos team Support Elders!

On 4th September, at 5.10 a.m, a call was received by NAC, from the wearable device of our member Ms C. Mukherjee, triggering the emergency alert. MCA Mr S. K Mishra was immediately informed by NAC and he instantly left for the member’s house. Simultaneously, the ZC Mr T. K. Mahato received a call from the member’s daughter stating an emergency. He too rushed to the member’s house and found her son-in-law waiting outside, unable to open the door. There was no response from inside. Looking at the critical condition, ex-Army serviceman Mr Mahato, kicked open the door and found Ms Mukherjee lying unconscious on the floor. In the meantime, the MCA guided and brought the ambulance to our member’s house. They rushed to the first floor with a stretcher, and brought our member into the ambulance. They instantly took her to the hospital and admitted her. She was kept under observation for few days for a thorough check-up. Later she was brought back home by the Support Elders team when she was discharged.
Kudos team Support Elders!