For expatriates, one of the biggest challenges is taking care of the medical needs of their aged parents back in India. It is even more difficult when we don’t have too many family members around them to help with other general needs like regular check-ins, shopping, utilities and taking care of banking.

I am extremely fortunate to have found the services of Support Elders. For the last two years, I have relied on their professional team to help my parents when I am not near them. More recently I upgraded to the Well@Home package which gives me tremendous peace of mind knowing that their team is constantly monitoring my mother’s health. Beyond the professional assistance, the Support Elders team has become like extended family to us. They have taken ownership of the full spectrum of my mother’s medical needs from doctor visits and tests to the purchase of medicines and its administration. Well@Home also includes weekly visits for taking care of all other non-medical needs which leaves me with a sense of relief that my mother is in good hands when I am not in Kolkata.

I would very highly recommend Support Elders to anyone who is in a similar situation as me. It is especially needed for those who live in the US or Europe and have long distances to travel in case of an emergency.

I want to thank the Support Elders team led by Mr A. Bera for the great support they provided to my mother, Smt. S. Sengupta over the last 10 years. They were like an extended family to her. Mr. Bera went above and beyond to help her, and they developed a relationship like mother and son.
Thank you for being there to support her.

I am the eldest son of Mr. F. Kr Sen, one of Support Elders’ long-standing members in Kolkata. I am writing to express my deepest gratitude for the exceptional support provided by the Support Elders team, led by Mr. S. Mondal, Regional Head, during a critical medical emergency involving my mother, Ms. S. Sen.
On Kali Puja evening, my mother fell in the toilet and lost partial consciousness. Despite the festive occasion, Mr. Mondal and his team responded promptly to my father’s request for assistance. What’s truly remarkable is that the Support Elders team ensured prompt medical attention at home, arranged for a visiting doctor and an ambulance, facilitated admission to Nightingale Nursing Home, coordinated the availability of a top doctor who visited late at night despite the festivities, completed admission paperwork, and provided continuous support to ensure my mother received proper care.
My mother’s condition reached a near-fatal stage that evening, but thanks to the efforts of the Support Elders team, she received timely and life-saving treatment for severe sepsis. The team also supported my father’s daily visits to the nursing home and arranged for my mother’s comfortable return home after her release.
My brothers, Sujoy and Sujit, join me in expressing our heartfelt gratitude to the Support Elders team for saving our mother’s life. Their outstanding service, expertise, and compassion are a true testament to their commitment to care. I thank them for their invaluable assistance.

I have yet to meet people as kind and dedicated as the Support Elders staff. Their exceptional levels of compassion and dedication compel me to write in praise of them. Due to my vision problems, I require regular check-ups and treatments. The staff assist me admirably on these outings: they book appointments, communicate with the doctor about my reports, and even accompany me to the clinic. Living on the third floor with weak eyesight makes climbing stairs incredibly difficult. The Support Elders staff hold my hand, guide me safely during visits, and ensure I return to my room comfortably. Without their help, I doubt I could manage on my own. I am completely dependent on their assistance, and thanks to their outstanding service, my daughter, who lives abroad, can rest assured about my well-being.