Testimonials

Member Speak

testimonials

Testimonials

Reassurance in Service

We have been associated with Support Elders, Bangalore for a little over two months, now. And this has been one of the best decisions we have taken for our parents. Glad we could work out our needs with you.
I would like to thank each and every one of you for being there in our time of need and continuing to do so.
Since my brother Prasenjit and I stay in the US, we were extremely worried for not being able to get a dependable support for our parents when our mom was diagnosed with terminal cancer, as she would need regular hospital visits with appointments, ambulance need, admissions, discharges and coordinating the entire process at Manipal Hospital. But Support Elders has been our proxy and support throughout. They have been consistent and patient, handling every situation with calm and proficiency.

Your personnel have all wonderfully managed and executed every visit to the hospital in our absence, even during an emergency. Even with the time difference between here and India, they have patiently replied and answered all our calls without hesitation. This has been reassuring for both our aged parents who were extremely worried how all this would happen. Their mannerism and service orientation truly speaks volumes of their background.
Also the daily calls to my parents from Support Elders is reassuring to them and they have got used to receiving their calls.
On behalf of my entire family, THANK YOU.

Ms R. Mantha and Mr P. Banerji, (children of member Mr and Ms Banerji)

A Night of Fear and a Swift Rescue

Recently, I walked into the bathroom one night to find a snake. It was on the window, hanging across the tiles like a garland. I was extremely frightened. As soon as the snake saw me, it tried to escape through the ventilator. I called my husband and asked him to alert the neighbours, who said it was a cobra. We tried various ways to drive it away, but to no avail. It remained inside the ventilator and would not budge.
I then remembered to call Support Elders. It was already 10 p.m., but the staff member on night duty rushed over immediately. He assessed the situation and explained that the only way to handle it was to break the ventilator open. With our consent, he managed to catch the snake, secured it in a bag, and took it far away from our neighbourhood.
Thanks to Support Elders, we felt safe again. I wanted to offer the staff some sweets as a token of appreciation, but they politely declined. Their commitment to service is truly admirable. We are extremely grateful to have them in our lives.

Ms M. Bhattachaya,

Care and Professionalism Come Together

My name is Mrs A. Mukherjee and I’m writing on behalf of my mother, Mrs S. Chakraborty. My mother lives in Lake Town.

I’m very pleased to let you know that we’ve experienced great service from Mr M. Mondol and Mr S. Bhattacharya. We’re very happy with their diligence, commitment and professionalism. They are promptly taking action and very pleasant to talk to. We are glad to be associated with Support Elders.

Thank you and best wishes to everyone involved at your end. Please keep up with your good work.

Mrs. A. Mukherjee, daughter of member Ms S. Chakraborty

Words that Matter

As our family takes a planned transition away from structured assistance, I wanted to reach out and express our deepest gratitude for the support you have provided my parents over the last three years.
In particular, we want to highlight Mr S. Mukherjee, who has been our primary contact for the past two years. Mr Mukherjee has been absolutely wonderful—his dedication, professionalism, and genuine care made a world of difference for my parents and gave our entire family immense peace of mind.
The entire team has been a pillar of strength for us during times of need. While my parents are currently eager to see if they can operate independently, please know that your company remains our first and only choice should we require similar services in the future.
Thank you for everything you’ve done for us. We wish Subhankar and the rest of the team the very best.

Son of our member, Jadavpur