The parties shall not disclose, divulge and/or disseminate to any third party any Confidential Information. This obligation will not apply to Confidential Information, which is or becomes public knowledge through no fault of the parties hereto as well as Confidential Information, which the parties hereto might be required to disclose under Applicable Law or by order of any Competent Authority.


The Service Provider, however, may use services of partners and associates, and hence rely on the privacy norms followed by such partners and associates, for specific purposes like enabling geographic tracking, measurement and storage of Personal Data, electronic medical records for delivering Services or getting the Member admitted to a hospital or getting the Member checked by a registered medical practitioner etc. for which the Service Provider may have to share Confidential Information of the Member with such partners and associates. The Member hereby grants specific and permanent consent to the Service Provider for sharing certain Data of the Member including his/her medical health records and other health related data of the Member, with such partners and associates.


Subject to Paragraph 1.2 above, in the event any party hereto wants to disclose any Confidential Information, it shall take prior written consent of the other party and shall make only such disclosures as allowed by the other party. However, such consent shall not be required for disclosure of any Confidential Information that is already in the public domain or required to be disclosed by any court of law or other authorities under any Applicable Law. In such an event the disclosing party shall intimate the other party before making such disclosure.


Notwithstanding anything stated herein, the Member and the Sponsor, jointly and severally:


acknowledge and agree that in the course of providing the Services, the Service Provider may use Member’s Personal Data for the purposes of its own research and analytical purposes. Provided that the Service Provider shall at all times treat such Personal Data of the Member as confidential and shall comply with the provisions of this Paragraph 1 in respect of such Member’s Data; and


hereby grant to the Service Provider, express consent to disclose such Member’s Data as is required to be disclosed by the Service Provider to fulfil its obligations hereunder, on a need to know basis, as the Service Provider may at its sole discretion deem fit.


Personal Data of Members and Visitors will be dealt with as per the Company’s Privacy Policy regarding the protection and processing of Personal Data. The Privacy Policy sets out the manner in which the Company complies with the principles of Personal Data protection, as well as rights of Members and Visitors in relation to the way their Data is used within the Company’s business processes.


The Company’s Privacy Policy seeks to provide clear and easily accessible information regarding:


its practices and policies;


type of Personal Data or Sensitive Personal Data collected by the Company from Members and Visitors;


purpose of collection and usage of such Personal Data and Sensitive Personal Data;


disclosure of Personal Data or Sensitive Personal Data to third parties, if any; and


reasonable security practices and procedures regarding the processing of Personal Data and Sensitive Personal Data.


The Company’s Privacy Policy also seeks to ensure that Data Principals are informed of:


the fact that Data or Sensitive Personal Data is being collected;


the purpose for which Data or Sensitive Personal Data is being collected;


the intended recipients of Data or Sensitive Personal Data; and


the name and address of (a) the agency that is collecting the Data or Sensitive Personal Data; and (b) the agency that will retain the Data or Sensitive Personal Data.

Pl note: The Privacy Policy (“Confidentiality And Data Privacy”) laid out above is part of the Member Terms & Conditions and should be read along with it. All references to the Member Terms and Conditions shall include references to the Member Terms and Conditions as it may, from time to time, be amended or modified and available at