We tried for years to convince our parents to move in with one of us, but they weren’t having it. Kolkata was their home, after all; how would they adjust to living in a foreign country, even if it was with one of their children? Fast forward several years, to where both of them started having more and more significant health issues and, finally, a major medical crisis for my mother in 2016. When I made that agonizingly long emergency trip back to Kolkata from the U.S., I had no idea how I was going to make sure my parents had adequate care, given that all of us live abroad… all I knew was that I had to figure it out.

Thanks to what I can only describe as a series of serendipitous circumstances, I connected with Support Elders through Woodlands and in remarkably short order (less than three days!), they worked with my brother and I to customize an incredible care package that included not only medical support and in-home nursing, but household management as well. We’ve been extremely happy clients ever since then, and intend to remain so as long as necessary.

I can’t say enough good things about the Support Elders team. Not only do they draw on their networks to ensure we have the best care for our parents as possible, they are extremely responsive and willing to tweak the care protocol as needed. As a marketing professional who makes a living advising businesses on how to better communicate with their constituents, this is one of the most important and gratifying pieces for me; because at the end of the day, it doesn’t matter how good the care is if it’s not being communicated to the client. Support Elder – thank you for all you do for our parents and us!

For my out of home work, especially regular bank related work, I depend on Support Elders and they do it gladly for me. A few days back I went to the bank with a Support Elders staff member to deposit money, to update my pass book and to link my mobile number and aadhar card with the account. He made me sit in one place and did all the work on my behalf. Once the manager linked the account, he wanted to make sure that I get the message, but I couldn’t receive the message due to some problem with my mobile. On his own, the Support Elders staff member took the responsibility to get it repaired and ensured that I receive the sms-es from the bank. That was very thoughtful of him and I truly appreicate the effort and dedication.

My relationship with Support Elders goes back a long way. The assistance and support I get from this organisation is immense. I visit Command Hospital every three months for my health check-up, and every time I go, one of the staff members accompanies me to the hospital.

The major advantage of the staff is that some of them are from army medical Corps, who provide medical services to Army personnel. So, they are very familiar with the norms of healthcare there. All the official paperwork, collection of medicines etc. at the Command Hospital are done flawlessly every time.

My relationship with Support Elders goes back a long way. The assistance and support I get from this organisation is immense. I visit Command Hospital every three months for my health check-up, and every time I go, one of the staff members accompanies me to the hospital.

The major advantage of the staff is that some of them are from army medical Corps, who provide medical services to Army personnel. So, they are very familiar with the norms of healthcare there. All the official paperwork, collection of medicines etc. at the Command Hospital are done flawlessly every time.