Recently, my mother, Swapna Dutta, a member of Support Elders, who suffers from Parkinson’s disease and stays alone in Kolkata, accidentally burnt her arm while using an immersion rod to heat a bucket full of water. Her skin was so severely scalded that it came off in places. Support Elders staff facilitated immediate medical intervention and follow-up.

I was worried sick about how my mother could manage all by herself that night. Thankfully, Ma is a member of Support Elders. Sensing the risk of letting Ma stay alone further, I called up the Support Elders NAC team and sought assistance in procuring a full-time caregiver for Ma.

The concerned Member Care Associate rushed to a village in Burdwan, a good 2-3-hour journey by train from Howrah. He somehow convinced a lady, whom he knew from earlier, to accompany him back to Kolkata the same night to attend to Ma, who was in distress. I was so relieved and thankful to the entire Support Elders team for rising to the occasion and going beyond the call of duty!

My mother, Mrs. Nandita Sen, is one of your subscribers. I wanted to take this opportunity to thank all of you for doing such a commendable job of taking care of my mother. My mother recently had cataract surgery and your staff took special care of her.

I will remain forever grateful for all the help and support that you have provided to my mother.

I am a retired Family Physician living in Israel. For many years I have been worried about my elderly, widowed sister living alone in Kolkata. It was our good fortune to discover Support Elders who stepped into action within hours of first contact to provide total 24- hour support for my sister. A team of dedicated professional caregivers, they serve with compassion and respect by providing urgent medical care and organising services to take care of all the needs of the individual. I am now able to sleep soundly, confident that my sister is being taken care of and is safe and all the worries of running her household are being efficiently dealt with. I can recommend Support Elders to anyone who is alone, in poor health, needing considerable help to continue living at home with dignity and safety to the very end.

Support Elders has been of invaluable assistance to my family. Living overseas, I was always concerned about my parents looking after themselves well, as things become more difficult with age, and one doesn’t want them overstraining themselves. I was also concerned about their health and organizing medical assistance when necessary.

Support Elders has filled the gap perfectly – they are on hand to visit my home and check on necessities. They also organize our medical requirements and keep us up to date with everything. They do their job extremely professionally, and more than that you know that they care about you on a personal level as well.

Thanks to their efforts and diligence, life is simpler, safer and more comfortable for my parents, and as a result, I have peace of mind.