I live in United States and as I am the only child of parents, my mother lives in Kolkata with her caregiver. My mother is a member of Support Elders since 2016. Last month she suffered a massive heart failure at home and had to be immediately rushed to the nearest emergency care by Support Elders. She was admitted in ICU and stayed in the hospital for 12 days. During this entire period, team Support Elders helped us immensely. I was here, as every year I come to see my mother during the summer holidays. I informed them of the situation and they promptly took all the action needed during the emergency. I was astonished by the kind of support and service they provided at the time of hospitalisation and the entire stay as well.

I really appreciate their help and thank them for the support and service that they are providing us for our parents. Being a daughter, I can only say that because of them my mother is alive today. All my best wishes to team Support Elders and thanks as always.

Since my mother and I live in different cities, I had to take the help of Support Elders, and I am so glad I did – their non-commercial, solution-oriented approach is at once refreshing as well as tremendously assuring. The organisation has been a pillar of strength for my mother, and my father before that, and in terms of stress relief, has added a good many years to my life as well! Thank you, Support Elders Team.

When my parents’ health started failing, I started searching for a service that I could rely on remotely. After some research and good reference checks I selected Support Elders and I have been very impressed with their services. My parents have also developed a sense of trust with their customer care people. It gives me the peace of mind to know there’s someone available to help my parents 24×7 in case of any medical emergency or just to help them with such chores like accompanying them to the post office or the bank or to the doctor.

‘Support Elders’ given us wonderful ‘support’ in the past few months through very difficult times. Not just in routine care when your MCAs frequently met my 90 year old father, brought his medicines, went to the ATM for him and in general, chatted with him and reassured him when he felt helpless! That was just great.

More importantly, your prompt action when my father had to be hospitalised and the support your organisation gave us through the hospitalisation, was exemplary. When my father was discharged, you were personally there to ensure that I had nothing to worry about. I cannot even begin to tell you how grateful I was for your support. My brother tells me that your help for the funeral was also amazing.

Today, you continue to look after my mother who is a terminal case of Alzheimers. We know that it is largely because of your support and assistance that she is well looked after.

I wish you all the very best for the future. May ‘Support Elders’ continue to grow in strength.