It has only been three months since I registered both my parents under your care, and I’m simply blown away by the excellent service my family got blessed with. So, I decided to start the year by expressing my immense gratitude towards your organization and our care team, led by Mr. Nazimuddin. 

Within two weeks of our membership, my father had a breathing attack (COPD) and had to be rushed to the hospital. Mr Nazimuddin and Mr. S. Sana handled the situation with utmost urgency and diligence. Everything from the hospital admission process, in-patient visits, to his discharge went very smoothly. We felt safe handing over important documents/cards to your team. His proactiveness in keeping me well informed is much appreciated.
Your team has secured our trust very quickly. All Support Elders staff have treated
my parents cheerfully, with respect and dignity.

I would like to thank you all for the services being provided by the organisation. Would like to talk about OC Mr P. K. Singh in particular. He has been very helpful. He is always approachable and solution oriented, giving solutions and helping us out, especially since my dad is 90 plus and lives alone, both my brother and I live outside Kolkata. Other staff I have interacted with are also supportive, calm, kind and I would like to thank the organisation for their services.

This little note of appreciation is dedicated to the entire team of Support Elders who accompanied us and gave us three fun-filled days during the trip to Sundarbans. I, of course struck a discordant note by my fall. At that time I realised how devoted and caring the team is. Their assurance and care gave me so much of strength to bear the pain. From childhood I have been a great fan of army men and women. Now I realise how right I was. You can trust them with your life. The way they held my hand gave me courage, confidence, their ever-watchful eyes showed their sense of efficiency, and sometimes some of their quiet ways showed their alertness. They all were never too far to answer our calls. What I feel in my heart is much more than the words ‘thank you’ can express. You have got the blessings of all the aged people whom you took under your wings.

I wish to express my gratitude to Support Elders team and the service they have provided over the last couple of months. Last month, I was at home, visiting my mother when she suddenly fell sick. We called Support Elders and Mr S. Biswas arrived immediately and took her blood pressure, and engaged my mother in casual conversation, to relax her. Mr S. Mitra arrived with a doctor almost immediately, who suggested an MRI scan. He alerted us that my mother’s health could become critical. Immediately the team organised an ambulance and accompanied my mother and me for the CT scan. Suddenly my mother’s health deteriorated and she had acute breathing problem. All through these events I observed how genuinely concerned and sincere each and every service giver of Support Elders was. Their casual conversation during visits, routine phone calls, really gives happiness to the elderly. The team is sensitive to their needs as well. They serve the Elders as family members and this is important.
Thank you for your selfless service.