I think Support Elders is doing a commendable job. My shift from New Alipore to Sakherbazar, Behala, was a tremendous feat done very well.
Recently, my blood pressure shot up after which I pressed my smart watch alert button. A Member Care Associate arrived and brought an emergency drug prescribed to me. I took the medicine, while he patiently waited for half an hour to gauge the situation. My BP level stabilised. We were immensely relieved and thankful.
Trips to the Canteen Stores Department were immensely fruitful and caring. Trips to the Command Hospital and visiting doctors were done with precision and ease. We are very happy and satisfied with the service rendered to us.
Group Captain S.K. Roy, Kolkata
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Another Namefor Trust & Reliability
I got to know about Support Elders from my friend in Singapore. His parents in Kolkata were being take care of by Support Elders. When I spoke to my mother, her first reaction was – “I don’t need anyone coming to my home to help and support me.”
From there till today–it has been a great journey. Initially, after signing up, she did not know what to do with them. I would get feedback that the staff were calling her up every day and visiting her every week.
But then as time passed, and my mother went through some health-related situations – the Support Elder’s team came in very helpful. From taking her to the hospital to visit the doctor, managing the whole process from transportation to registration to getting the doctor’s advice and helping her with buying the medicines, Support Elders did all.
Then came the support around bringing small things you need–sweets from a particular shop she liked. And delivering her surprise gifts I would send to Kolkata from Germany through my friends and their relatives.
And after not attending any Coffee Mornings, she finally attended one last month. Her feedback was quite positive. Apart from all of this, Support Elders also help with banking and utility bill payments.
Overall, a very good experience….would recommend anytime.
Mr S Sengupta, Germany
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Smooth Life with Dignityfor My Parents
I am currently using the services of the wonderful folks at Supportelders.com for my elderly parents- one of them is above 70 years and the other one is above 80 years. Both of them suffer from serious nerve-disorder related diseases because of which they need constant care and assistance in their day to day lives.
I live in the US and am not able to visit them as frequently as it is required. Hence, I reached out to Support Elders community and they are helping me to run errands for my parents, provide them with a companion to talk to, enquire about their well-being everyday, have a smart-watch ready at home to be used for an emergency phone call in case of need.
The field staff are very responsible and reliable and they go out of their way to help them live a smooth life with dignity at that stage of their life when basic chores like visiting grocery stores and doctor’s dispensary can be physically straining.
Once a chore that needs to be done for my parents are reported to them, they usually do it efficiently and timely. I don’t have to worry about reminding them about it or to follow up on it.
I should also mention that the fee charged by Support Elders might seem a bit steep at the beginning, however, the peace and comfort that I feel by knowing the fact that there is someone in Kolkata who can be held accountable for managing the daily chores of my parents’ lives makes it all worth it.
Ms S Bhattacherjee, USA
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Pleasing Experience
I am very happy with the services provided by Support Elders for my mother in Kolkata. I live in the USA and rely on them for day-to-day taking care of my mother’s needs. Very courteous and professional staff, everybody on their team does a wonderful job.
I would like to make special mention of the NAC team, which does an amazing job! Also, I would like to express my special thanks to the CGO for finding time for me, helping in selection of suitable packages, and for connecting us to a dedicated physician.