I was recently hospitalised with chest pains. I had tried taking medicines, but nothing seemed to be working. After consulting my doctor, he advised me to get admitted immediately.
I called the Support Elders team, and they rushed to help me in my time of need. The staff member who came to assist me did a great deal—he quickly arranged a car and accompanied me to the hospital. I didn’t have to worry about a thing.
I made a timely decision, and thanks to Support Elders, I received the care I needed, when I needed it most.
Ms S. Bhattacharjee, Kolkata
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Pension Restored
My pension had been stopped by my bank for the past few months. Needless to say, it was troubling and extremely frustrating. That was when I called Mr R. Maity at Support Elders to help sort things out.
Mr R. Ali immediately came to my home. He listened to me patiently and got in touch with both the bank and the West Bengal Government Pension Cell at Esplanade. To my great relief, my outstanding pension was released the very same day.
Thanks to Mr Ali’s splendid work, I was saved a lot of trouble. I am proud of Mr Ali and proud to be a member of Support Elders.
Ms A. Ghose, Kolkata
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A Call at Midnight
I am writing to express my sincere gratitude and good wishes for the prompt and effective service provided by your team in rushing my father, Wg. Cdr. S. C. Maitra (Retd.), to the hospital late at night. A single call to Mr M. Sinha at 12 a.m. from Delhi, where I reside, was all it took—he immediately organised an ambulance with oxygen support and a team member, who reached my father’s residence at Salt Lake, within 25 minutes.
My father was taken to the emergency department and subsequently admitted to the ICU. The attending doctors later mentioned that had there been any further delay, the outcome could have been very serious. By God’s grace, he is now better and has been discharged from the hospital.
Kudos to Mr Sinha and his dedicated team for their swift and compassionate response during a time of crisis. I am confident that the Support Elders team will continue to provide such exemplary service in the future as well.
Mr S. Maitra, Delhi, India
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Reassurance in a Time of Need
My mother, Ms Roy, was unwell on 9 April 2025. Prompt action was taken by Mr M. K. Sinha, who immediately dispatched Mr S. Bhattacharya to her residence. Mr Bhattacharya took excellent care of my mother, including taking her to the hospital, getting her admitted, and communicating with our family in a polite and professional manner. He was also very reassuring, saying, “Don’t worry, I will take excellent care of her”—and indeed he did. I am writing to convey our heartfelt thanks to Mr Sinha for his swift response and to Mr Bhattacharya for a job very well done.