Support Elders’ enormous and constant support for the past three years has truly touched our hearts. My father, Mr A. N. Saha, used to live alone in Kolkata, India. With us living so far away from him, our inability to be there for him in an emergency was always a huge concern in our family. Thankfully, we were introduced to Support Elders and were able to bring their support into his life.
We especially want to thank our zonal coordinator (ZC) Mr B. Chandra Saha and his team. He was not only a caring and compassionate individual, but also an exceptionally efficient professional. He guided us through every step of any emergency, whether related to the hospital or the bank, and was always available for consultation. My father adored him deeply.
Regrettably, we could not be present when my father passed away. In our absence, ZC Mr Saha shouldered all the responsibilities with the utmost care and respect, while also providing us with invaluable emotional support. He even ensured that every one of my father’s last wishes, known to him, was fulfilled. On the day of the cremation, Mr Saha was present wholeheartedly, alongside Mr S. Ch. Ghosh, who performed the last rites. Their sincerity and devotion moved us profoundly. Although we could not be there in person, their presence assured us that my father was laid to rest properly.
Over the past few years, Support Elders had truly become my father’s family. The staff went far beyond what we could have ever expected, extending unwavering support to both him and to us. For that, we will always remain deeply grateful. Our sincerest and heartfelt thanks to the entire Support Elders team. We wish them the very best as they continue to grow and remain a strong pillar of support for elders in the years to come.

Thank you once again.

Recently, by mistake, I called a Support Elders staff member to my residence for assistance. It was entirely my fault—I accidentally touched the screen and booked a slot for assistance. Much to my embarrassment, someone showed up at my door.

When I explained the matter, they did not lose patience. Instead, they listened to me calmly and reassured me that it was alright. One of them even called me later to check how I was and whether I needed further assistance with booking at-home calls.

This experience shows how empathetic the Support Elders staff are and how committed they are to serving their members. I am truly grateful to Support Elders—their service is truly remarkable.

We thoroughly enjoyed the trip. Many thanks to Mr Moniruddin and Ms Das for taking care of our needs. A big thank you to all my fellow travellers for the unending adda, the beautiful songs, and the memories we made together.

A very enjoyable trip indeed! Looking forward to more trips in the future. Excellent help rendered by the Support Elders team.