I am a retired Family Physician living in Israel. For many years I have been worried about my elderly, widowed sister living alone in Kolkata. It was our good fortune to discover Support Elders who stepped into action within hours of first contact to provide total 24- hour support for my sister. A team of dedicated professional caregivers, they serve with compassion and respect by providing urgent medical care and organising services to take care of all the needs of the individual. I am now able to sleep soundly, confident that my sister is being taken care of and is safe and all the worries of running her household are being efficiently dealt with. I can recommend Support Elders to anyone who is alone, in poor health, needing considerable help to continue living at home with dignity and safety to the very end.

Support Elders has been of invaluable assistance to my family. Living overseas, I was always concerned about my parents looking after themselves well, as things become more difficult with age, and one doesn’t want them overstraining themselves. I was also concerned about their health and organizing medical assistance when necessary.

Support Elders has filled the gap perfectly – they are on hand to visit my home and check on necessities. They also organize our medical requirements and keep us up to date with everything. They do their job extremely professionally, and more than that you know that they care about you on a personal level as well.

Thanks to their efforts and diligence, life is simpler, safer and more comfortable for my parents, and as a result, I have peace of mind.

We tried for years to convince our parents to move in with one of us, but they weren’t having it. Kolkata was their home, after all; how would they adjust to living in a foreign country, even if it was with one of their children? Fast forward several years, to where both of them started having more and more significant health issues and, finally, a major medical crisis for my mother in 2016. When I made that agonizingly long emergency trip back to Kolkata from the U.S., I had no idea how I was going to make sure my parents had adequate care, given that all of us live abroad… all I knew was that I had to figure it out.

Thanks to what I can only describe as a series of serendipitous circumstances, I connected with Support Elders through Woodlands and in remarkably short order (less than three days!), they worked with my brother and I to customize an incredible care package that included not only medical support and in-home nursing, but household management as well. We’ve been extremely happy clients ever since then, and intend to remain so as long as necessary.

I can’t say enough good things about the Support Elders team. Not only do they draw on their networks to ensure we have the best care for our parents as possible, they are extremely responsive and willing to tweak the care protocol as needed. As a marketing professional who makes a living advising businesses on how to better communicate with their constituents, this is one of the most important and gratifying pieces for me; because at the end of the day, it doesn’t matter how good the care is if it’s not being communicated to the client. Support Elder – thank you for all you do for our parents and us!

For my out of home work, especially regular bank related work, I depend on Support Elders and they do it gladly for me. A few days back I went to the bank with a Support Elders staff member to deposit money, to update my pass book and to link my mobile number and aadhar card with the account. He made me sit in one place and did all the work on my behalf. Once the manager linked the account, he wanted to make sure that I get the message, but I couldn’t receive the message due to some problem with my mobile. On his own, the Support Elders staff member took the responsibility to get it repaired and ensured that I receive the sms-es from the bank. That was very thoughtful of him and I truly appreicate the effort and dedication.