I would like to place on record my own and my mother’s deep appreciation for all the help that Support Elders has provided to us in dealing with our huge and terribly tragic crisis. I am particularly grateful to the many care associates who escorted my father to the hospital on the 7th and arranged for his admission at Command Hospital. They were constantly available to take my desperate calls for help in organising sanitisation services, Covid Testing at home and such others for my mother and the helpers and attendants. They also kept giving me information from the hospital about my father’s condition.

Your care associates also came and sat with me while I waited for hours till my dear father’s body was brought down from the COVID ICU to the mortuary at the Command Hospital and later went with me to the office to deal with the paperwork. They arranged for the attendant who had tested positive to be removed to a care centre and helped me to organise another round of deep sanitisation of our flat.

This has been an extremely traumatic experience for me, as I was alone in a hotel, unable to be with my mother and having to grapple with the grief and the crisis. I found it assuring to speak to your area coach who he readily helped and advised me every step of the way.

I am now back in the flat with my mother and the Kolkata Municipal Corporation authorities are yet to reach out to us but we have been asked to stay at home till they come to test us again. Till then we are locked in at home. My father’s shradh date of September 21, may get missed if the lockdown is strictly imposed, even though we are Covid negative. My sister who is travelling from the USA to be with us in this critical time, will probably have to stay in a hotel for a week or more. It is an altogether catastrophic situation but I am hopeful that I can count on the Support Elders team to help us get through this painful period.

Very gratefully,

Thank you so much for teaching me how to use Google Duo. It is only because of you that I could see and talk with my three grandchildren and with my daughter and son-in-law. I was feeling so happy when I saw them.

Any thanks will not be enough for Support Elders for the way they are giving support to my parents (Father : Mr. B Ray, 89 and Mother : Mrs. A. Ray, 80) in Kolkata for last one year and particularly during this COVID-19 scenario. Starting from hospitalization and release from the hospital after treatment, pension withdrawal, medical support, bank works, provision of 24X7 nurse, mental support, in every field I can appreciate the team. The team is extremely compassionate, punctual, dedicated, and knows very well how to handle unprecedented situations in difficult times. The way the team stood by my parents with its exceptional sense of responsibility, is highly commendable. Far away from Kolkata, in this COVID-19 situation when I cannot reach my parents physically, the uninterrupted service of Support Eldres have always reduced my worries. A wholehearted thanks to the organization. Keep up the good work and genuine effort.

My parents are the members of Support Elders organisation for more than 3 years . I am extremely pleased with the services received from this organisation. All staff members of this organisation are very caring, diligent, and have an incredible sense of responsibility. Services recently received for my father Sachchidananda Banerjee (80 years above age) was extremely supportive and helpful. I want to express my sincere gratitude, especially to two of your staff members for their excellent and invaluable support for my father starting from hospitalisation till the very end of the treatment even during the difficult times as we all are currently going through. I deeply appreciate and acknowledge their invaluable service from the bottom of my heart. It seems a real blessing for me to meet such a fantastic team and brilliant organisation in my lifetime. I am deeply indebted to your precious service. Finally, a big thank you to all team members for making and running such an efficient organisation who really take care of many old people living in Kolkata and suburbs. May God bless you all!