Our mother, Ms S Datta, has been a member of Support Elders for almost three years now and the team has been like a family to her, especially since both her children live away from Kolkata. Their prompt service, responsibility and compassion for the elders is commendable. With the recent outbreak of Covid-19, they did not falter although it was an entirely new and unknown territory to them and their staff. The organisation was quick to appraise the new situation and intimated us and assured us with emails, the plan they have in place and how they will deal with the most important and essential services while the non-essential services will be deferred to keep both the elders and the staff safe. In recent times, my mother’s medication and all essentials were efficiently replenished even though there was a shortage in the city. Her care manager is always quick to respond to our calls and messages and diligently takes care of our mother’s medical needs that arise from time to time. I wish all team members of Support Elders the very best, stay safe and keep up the good work and your genuine efforts.

Thank you, Support Elders, for helping me to withdraw my pension and to purchase my regular medicines. Our life in this lockdown period wouldn’t have been so smooth without your help. God bless your staff and your organisation for helping all the elderly people like me who are absolutely home at confined.

Support Elders is doing so much for elders like me in this time of lockdown that we will be forever grateful to them. They don’t even allow me to step out from my home for any single necessity. Whatever I need, may that be medicines, essential grocery items or even withdrawing money everything is happily done by the always cheerful staff. The only time I step out from my flat, is to pluck flowers from my garden for puja. God bless Support Elders.

Our parents live in Kolkata,while work has kept us away from India. I’m sure this is a common occurrence in every second household if not most,in today’s date and time. And while its natural for us children to be worried about our parents managing their day-to-day requirements on their own, you have so beautifully and perfectly stepped in, reducing to a large extent our worries. We appreciate the care and concern you display on a regular basis to senior citizens like our parents, not just during this lockdown phase but throughout the year, regularly enquiring over phone about their well being. It gives them a sense of comfort of having someone close by whom they can reach out to. Sending their way a little birthday cheer or wishing them Shubho Bijoya just brings about that sense of belonging which is so wonderful!

Your help with arranging supplies, medical or otherwise, catered food delivered at doorstep, accompanying them for medical check ups does not make them feel helpless due to absence of near and dear ones in these trying times. You listen with compassion and act with care. You’ve been the extended family that has stood by them in normal as well as difficult and uncertain times.And while you may say it was your job, we just want to applaud you on a job very well done. Pray you carry on rendering such services to elderly people in days to come. We would just like to simply say a big heartfelt thank you. Keep it up!