On the night of 25th January 2022, my father, Mr K. K. Debsarkar, complained of chest pain and contacted our designated Support Elders personnel. Immediate help was sent over to my parents and the team accompanied them and admitted my father to the hospital. Thereafter, for a whole week, the entire team comprising Mr S. K. Sarkar, MCA A. Roy, MCA T. K. Mahato and MCA A. Prasad have been with my parents and have assisted them in every way. Not only did they report to the hospital daily, but they also checked on my mother who was staying alone at that time and helped her get groceries. They have provided continuous support to my family over a week, from my father’s hospitalization to his discharge and during each interaction the entire team has been extremely patient and very courteous. I am aware that during the Covid surge, they are probably working round the clock attending to ailing aged members of so many other families, yet they demonstrate extreme dedication and top-notch professionalism all the time. I pray for the good health and success of this incredible team. Thanking you is not enough!

My mother, Ms R. Shome has been a member with Support Elders since May 2021. The past year was a challenging one and we are grateful that the Support Elders team has always been there to provide assistance whenever needed – be it daily care calls, home visits, helping with pension or bank work etc. I would like to applaud and appreciate ZC Mr G. Basak and his team for their professionalism, prompt follow up, excellent communication, service minded spirit and dedication. I would definitely recommend Support Elders to all.

I would like to express my sincere gratitude for the support that Support Elders has provided to my mother, Ms I. Bose.
Within a week after enrolling in Support Elders, my mother underwent a surgery.
ZC Mr G. Basak and his entire team took care of everything, including hospitalization, hospital visits during her stay there, ensured completion of all paperwork for insurance claim and at the end brought her back home. Mr G. Basak dealt with the medical issues with utmost urgency which is really impressive. I have noticed a big change in my mother’s attitude. She now feels safe and confident to live an independent life with Support Elders by her side. I am extremely satisfied with the support and service that Support Elders has provided and would strongly recommend this organization to others.

I am very pleased to tell you that the quality of service we received from your Uttarpara Branch was really commendable.

It was a sad incident that my family experienced, but all through the inevitable period, ZC Mr M. Poddar was there and stood by us like a family member, solving each and every problem. Mr Poddar came to our family like a real hero, without whose help and support nothing would have been possible during the difficult time. My father, Mr K. P. Biswas, my entire family and I are really thankful to Mr Poddar for his outstanding service and wish him the very best for his future.

We also thank your entire team who were involved and are really thankful to them for their excellent service.

We hope that this exceptional level of service and support is continued by you and your team.