Testimonials

Member Speak

testimonials

Testimonials

Concerns addressed; Promises kept

I had taken my first Covid shot at a hospital on the Eastern Metropolitan Bypass when I was staying at my son’s flat in Kolkata. I had since returned home to Konnagar and was a bit worried about the second shot. I wanted to have the shot at the same hospital. I talked about my concerns to your Area Co-ordinator, Mr B. Das who promised to do his best and asked me not to worry. I also asked him to have someone whom I knew accompany me for the vaccination. Mr B. Das readily acceded to my requests, had someone take me to the Kolkata hospital, who got my vaccination done and brought me back home. Thank you, Support Elders, for the promise you are keeping for your members.

Ms B. Mitra, Konnagar

Mental peace with Support Elders

First of all, a huge Thank You. We cannot say enough about how relieved we are with what you are doing. Our brother was supposed to be there with my mom in Durgapur after his retirement, to look after her. But things went in different directions and ma became more lonely with an added tension about our brother, who is not well.
Then, all of a sudden, we found you from nowhere. We cannot say enough about the boys. They are looking after our mum so well. My sister and I stay abroad and it is hard to fly to India because of Covid but you guys just gave us mental peace.
Thank you for your service. We are recommending you to our friends. Fantastic job. keep it up.

Ms S. Aich, (Daughter of Ms D. Dutta), Australia

Our mom in safe hands

We are extremely satisfied with the services provided by Support Elders. We found you just in time. Our mom stays by herself in Durgapur. It was getting extremely tough on her to manage daily outside chores like submitting forms, regular health checkups and such others because of her age and health. The pandemic made it even harder for us to help her from outside India. We are very impressed with your member care associates (MCAs) who are kind, efficient and professional. They respond quickly whenever mom needs them. We know we can rely on them to keep our mom safe, happy and healthy.
You are the best! Thank you so very much! May God bless you!

Ms S. Mullick, (Daughter of Ms D. Dutta), USA

Professional, polite and empathetic service

Professional, polite and service with empathy are what make Support Elders special. My phone calls are always answered and action always taken by a warm and caring person at the other end. My emails too are always answered in a carefully worded and understanding way, including those from Mr S. Grewal and others.
That my mother uses Support Elders’ services for daily tasks shows that no job is too small for Support Elders’ staff—from taking her to the hospital to buying fruit. The hospital visit service is a great support for family members too.
I must add a special appreciation for Dr Sharmishta Ghose who has been a godsend. She spends time with my mother and understands her medical issues very well.
Overall, Support Elders’ services during the pandemic have allowed my mother to live as normally as possible and for me to have peace of mind that she is well cared for. I also deeply appreciate the extended OHA (Out of Home Assistance) hours.

Ms D. Sanyal, North Carolina, USA