I would like to express my sincere gratitude for the support that Support Elders have provided to my mother. Within a week of enrollment, my mother underwent a surgery. Mr. G Basak and his entire team took care of everything including hospitalization, visiting her during her stay at hospital, ensuring paperwork for insurance claim, and at the end bringing her home. Mr. Basak approaches medical issues with a sense of urgency and I have been very impressed by his responsiveness. I have noticed a big change in my mother’s attitude where she now feels safe and confident of living an independent life with the help of Support Elders at her side. I am extremely satisfied with the service and support they provide and would strongly recommend Support Elders to others.

This is Mr D. Sengupta, Ms. C. Sengupta’s son. My elder brother, Mr R. Sengupta, and I reside in the US. Ma has been a Member of Support Elders for a few years now and has always enjoyed excellent support from ZC Mr. R. N. Maiti and MCA Mr. D. Roy, in addition to the extended staff at Support Elders.
Ma had tested COVID positive on October 18th, 2021 and had to be admitted to Woodlands Hospital. MCA Mr. B. Maity was by her side the entire time and provided critical support during admission. Subsequently, Mr R. N. Maiti, Mr D. Roy and again Mr B. Maity have been simply amazing with their support for Ma during her stay at the hospital. Equally importantly, they have provided unrelenting support for post-hospital care in setting up in-home nursing care.
For the past 10 days, I have first-hand witnessed their professionalism, timeliness and sincerity towards caring for Ma. My brother and I are extremely grateful for their and the broader Support Elders team’s support! The work you are doing is life-saving and allows us to have peace of mind even though we are thousands of kilometers away.

I am Ms G. Das’s son. She is a registered member with your service. She was unwell on the 16th November, 2021 and needed hospitalisation and MCA Mr A. Adhikary was sent from your organisation. I must say he did an excellent job led by ZC Mr N. Saha. He organised an ambulance and accompanied her, stayed till she was admitted and even made some initial payment from his own pocket. I wanted to reward him for his efforts because I was grateful, but he returned it under Mr Saha’s guidance. This kind of professionalism, while it is expected outside India, I have never seen it happen in India. I am writing to say that I applaud the efforts of your staff and you as a company that have managed to achieve an honest and professional organisation inside India. Please do convey my thanks to both of them and I am sure you do not need good wishes; good work always makes a company grow.

My father, Mr B. Das, a long-term member of Support Elders was hospitalized on 27th Nov, 2021 due to an emergency.
My father had very high blood pressure and his doctor suggested immediate hospitalization, as his condition was critical. I was (and am still) outside Kolkata at the time. Hearing this, immediately contacted the Zonal Co-ordinator (ZC), Mr D. M. Roy. He understood the situation and immediately contacted MCA Mr R. Shaw, who arrived at our premises within 10 minutes. After that, Mr Shaw arranged for an ambulance and my father was immediately transported to a nursing home, where he is currently recovering.
This entire process was completed in less than 30 minutes from the doctor’s recommendation. Moreover, Mr Shaw took full responsibility for filling in all the necessary admission forms meticulously. He was also in constant communication with me, and he sent me copies of all the hospital documents over Whatsapp. I just wanted to say that I am immensely grateful to Mr Shaw for his support during this time of emergency. Due to this prompt service, my father’s condition did not become even more critical.
I want to also especially thank ZC Mr D. Roy for his constant support, service, and kindness, which has been above and beyond my expectations. He is the person I contact whenever I face any medical or non-medical issue regarding my father and he has always responded with a resolution, and this time was no exception.
I hope to receive your support continually.