My mother, Ms Roy, was unwell on 9 April 2025. Prompt action was taken by Mr M. K. Sinha, who immediately dispatched Mr S. Bhattacharya to her residence. Mr Bhattacharya took excellent care of my mother, including taking her to the hospital, getting her admitted, and communicating with our family in a polite and professional manner. He was also very reassuring, saying, “Don’t worry, I will take excellent care of her”—and indeed he did. I am writing to convey our heartfelt thanks to Mr Sinha for his swift response and to Mr Bhattacharya for a job very well done.

I want to share this note of appreciation for the Support Elders staff, who have recently been very supportive and diligent when my father, Mr M. Chattaraj, was critically ill and needed to be admitted to a hospital.

I would like to thank Mr D. Das, who took responsibility for my father’s admission process at Charnock Hospital and ensured that all steps—from emergency tests and bed allocation to communication with the Insurance TPA—were completed smoothly and on time.

Secondly, I want to thank Mr S. Saha, who attended to my father during the visiting hours while I was travelling home to be with my family. He ensured that everything was taken care of in my absence.

Last but not least, my sincere thanks to Mr K. Ghosh for his extensive support on the day of discharge. He ensured that my father was safely taken home and stayed on until the oxygen services and nurses arrived. His kindness and thoughtfulness throughout a very exhausting discharge process are deeply appreciated.

Without the help of these team members, it would have been a very difficult time for my family. Our heartfelt gratitude to Mr B. Pal and his team—thank you for all the support your team provided us.

Dear Support Elders Team,

Recently, I took the assistance of Support Elders for my two older siblings and myself. It turned out to be truly godsend.

Mr A. Bera and his team have been on call throughout the day. In the first week they did everything from getting grocery, banking, collecting medical reports etc. What was truly remarkable was their response when my brother’s mobile phone was stolen from the house. They assigned Mr. Singh to file the FIR and young Mr R. Prasad to accompany him to the mobile shop and complete the necessary formalities.

I am truly impressed by the team’s commitment to go beyond the allotted hours. A special thanks to Mr Bera and a special mention to Mr T. Maity, Mr M. Rehman, Mr D. Singh, and Mr Prasad and anyone else I might have left out inadvertently.

My thanks also, of course, to the ladies from the helpdesk who call us regularly to enquire about our health.

The town of Purulia, nestled among the Ayodhya Hills,
Is a place of natural beauty that deeply thrills.
So many spots—falls, dams with names unique:
Deulghata, Marble Lake, and the scenic Marugama Dam are the places we seek.
In spring, Palash flowers adorned the land so bright,
But nature’s fury swept them away from sight.
This short three-day Purulia tour so fine,
Was managed entirely by a women’s line.
Ms Chatterjee and Ms Roy led this dedicated team,
Their care and service were like a dream.
They worked tirelessly, through day and night,
For them, we offer thanks infinite and bright.