I recently had my knees operated on and took help from Support Elders. They took care of everything, from my hospital admission to discharge, arranging ambulance facilities, and bringing me back with utmost care. They took care of insurance-related formalities, bought medicines, and accompanied me to my monthly check-ups. I am very satisfied with their service. Each and everyone involved is very sincere, and I highly recommend them.
Ms M. Ghosh, Kolkata
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Ensuring Peace of Mind
For expatriates, one of the biggest challenges is taking care of the medical needs of their aged parents back in India. It is even more difficult when we don’t have too many family members around them to help with other general needs like regular check-ins, shopping, utilities and taking care of banking.
I am extremely fortunate to have found the services of Support Elders. For the last two years, I have relied on their professional team to help my parents when I am not near them. More recently I upgraded to the Well@Home package which gives me tremendous peace of mind knowing that their team is constantly monitoring my mother’s health. Beyond the professional assistance, the Support Elders team has become like extended family to us. They have taken ownership of the full spectrum of my mother’s medical needs from doctor visits and tests to the purchase of medicines and its administration. Well@Home also includes weekly visits for taking care of all other non-medical needs which leaves me with a sense of relief that my mother is in good hands when I am not in Kolkata.
I would very highly recommend Support Elders to anyone who is in a similar situation as me. It is especially needed for those who live in the US or Europe and have long distances to travel in case of an emergency.
Mr S. Mukherjee, California, USA
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A Decade of Care
I want to thank the Support Elders team led by Mr A. Bera for the great support they provided to my mother, Smt. S. Sengupta over the last 10 years. They were like an extended family to her. Mr. Bera went above and beyond to help her, and they developed a relationship like mother and son.
Thank you for being there to support her.
Mr. S. Sengupta, Kolkata
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Invaluable Assistance
I am the eldest son of Mr. F. Kr Sen, one of Support Elders’ long-standing members in Kolkata. I am writing to express my deepest gratitude for the exceptional support provided by the Support Elders team, led by Mr. S. Mondal, Regional Head, during a critical medical emergency involving my mother, Ms. S. Sen.
On Kali Puja evening, my mother fell in the toilet and lost partial consciousness. Despite the festive occasion, Mr. Mondal and his team responded promptly to my father’s request for assistance. What’s truly remarkable is that the Support Elders team ensured prompt medical attention at home, arranged for a visiting doctor and an ambulance, facilitated admission to Nightingale Nursing Home, coordinated the availability of a top doctor who visited late at night despite the festivities, completed admission paperwork, and provided continuous support to ensure my mother received proper care.
My mother’s condition reached a near-fatal stage that evening, but thanks to the efforts of the Support Elders team, she received timely and life-saving treatment for severe sepsis. The team also supported my father’s daily visits to the nursing home and arranged for my mother’s comfortable return home after her release.
My brothers, Sujoy and Sujit, join me in expressing our heartfelt gratitude to the Support Elders team for saving our mother’s life. Their outstanding service, expertise, and compassion are a true testament to their commitment to care. I thank them for their invaluable assistance.