Testimonials

Member Speak

testimonials

Testimonials

Never Alone

I am one of the long-standing members of Support Elders. I live alone, yet I never feel alone, because Support Elders is always with me. I have already mentioned several times how grateful I am for the help of Mr R. Maity, Mr R. Kar,
Mr S. Das, Mr A. Barua, Mr D. Panda, Mr B. Maity, and many others who regularly check on me.
These days, Mr B. Burman is taking care of all my needs. I never feel that my son lives far away, Mr Burman is so gentle and respectful towards senior citizens. He always tells me to transfer all my tension and stress onto him and encourages me to live freely, and he truly proves his words through his actions.
Recently, two more wonderful staff members have become part of my support system: Mr A. Ali Saha and Mr S. Sarkar. I recently purchased a new phone and was facing many problems with it. Support Elders sent Mr Sarkar to help me. He is prompt, patient, and extremely skilled with technology. He gives a patient hearing and understands the needs and emotions of older people. Although he is new to me, he handles all official work efficiently, with intelligence and empathy.
I am also speechless in praise of the SEPL staff in Kamalgazi. A few days ago, I had to visit my son’s in-laws, also members of Support Elders. Both husband and wife were hospitalised in that area. I had difficulty walking that day. When the regional team realised this, they immediately arranged a wheelchair and took me to the ICU.
With the kind of service Support Elders provides, no member needs to take any tension. As Mr Burman always advises me, “Put all your worries on our shoulders.”
My best wishes to all SEPL staff and management, and my blessings to the boys who take care of us.

Ms D. Mukherjee, SEPL member (Kolkata)

Help before You Ask for It

A few months ago, I needed to visit the bank to submit some important documents, so I got ready to step out. When my caregiver from Support Elders arrived, he was adamant that he should handle the errand instead of me going out in the sun. “Why will you go out for this, Ma’am? Give it to me. I’ll do it for you,” he insisted. I relented and asked him to return for me if my presence was required at the bank.
He completed the task without any difficulty. Though the bank initially said I was needed for additional signatures, he persuaded one of the staff members to accompany him to my residence so I wouldn’t have to make the trip.
When my husband was alive, we received a great deal of support from his colleagues in the Railways. Since then, I have not been accustomed to such help, and often it does not occur to me to ask. Thanks to Support Elders and their thoughtful assistance, we can now live worry-free.

Ms M. Kar, Kolkata

In Safe Hands

Recently, I had to be rushed to the hospital for emergency treatment. I received immense help from Support Elders, especially MCA Mr S. Biswas. It would have been very difficult for me had he not been there. I fell ill around 11:30 p.m. and contacted my coordinator. Mr Biswas was sent over immediately. He accompanied me to the hospital and, when I was finally released around 2 p.m., he brought me back home and ensured I was well settled before he left.
My deepest thanks to Support Elders. I am truly grateful that in my time of need, I had someone dependable to rely on.

Ms A. Ghosh, Kolkata

First Outing, Lasting Impressions

Recently, we went on a day-long picnic to Aqua Retreat. It was our first trip with Support Elders. I must commend the staff for organising it so well. My wife, who was circumspect about the kind of food we would be served, was especially pleased, and I believe this is something the staff should take encouragement from. My special thanks to Mr R. Thakur for accompanying us and taking such good care of all the members.

Mr S. K. Chatterjee,