Testimonials

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testimonials

Testimonials

A Reassuring Presence When Family Is Far Away

I am a senior citizen, aged 80+, residing in Kolkata. My daughter has been living abroad for over a decade. I have several age-related health issues, particularly requiring urological treatment and regular check-ups, and so she enrolled me with Support Elders in September 2025.
My experience with SEPL over the past four months has been an extremely positive one. My Care Manager, Mr B. Basu, has been a great source of comfort through his friendly words, personalised care, and helpful attitude. Regular calls from the lady staff members every evening, enquiring about my day and general well-being, help dispel any feelings of loneliness. In addition, the weekly in-person visits by the friendly staff members (all ex-Army personnel) provide me with a strong sense of security and reassurance.
In addition, I have been especially touched by the warmth and personalised care extended by Mr D. Mandal. The way he handled my urologist’s check-up, including multiple investigations and hospitalised procedure spread over four days, is truly unforgettable. From escorting me from home in an Uber, to managing every detail of appointments, investigations, and doctor consultations, and finally accompanying me back home each day, everything was handled seamlessly. I could not have asked for more.
Going forward, I feel reassured knowing I have a strong support system by my side to handle any situation, medical or otherwise. Great job, Support Elders team, and God bless!

Mr A. Bagchi, SEPL Member, Kolkata

Care That Checks In, Every Day

We receive great support from Support Elders, and Mr Raghunathan has been providing us with valuable service. We are truly grateful for his assistance. Every day, we receive calls from Support Elders’ Kolkata head office to enquire about our health and well-being, and we deeply appreciate this care.

Ms S. Banerji, Bengaluru, SEPL member

Care through the Night

I was prescribed an antibiotic by my doctors, which caused me to fall seriously ill a few days ago and become extremely weak. During this difficult time, the Support Elders staff came to my residence and, in the absence of my night attendant, accompanied me to the hospital. I had to wait there for several hours, but the SEPL carer stayed by my side throughout the night, supporting me until I was finally attended to at 2 a.m.
I would like to thank SEPL for taking such thoughtful care of me and for being there when I needed support the most.

Ms K. Sengupta, Kolkata, SEPL member

Support That Feels Personal and Constant

I am a senior citizen, aged 80+, residing in Kolkata. My daughter has been living abroad for over a decade. I have several age-related health issues and require urological treatment and periodic check-ups, and so in September 2025, she enrolled me with Support Elders (SEPL).
My experience with SEPL over the past four months has been extremely positive. Mr B. Basu, my Care Manager, has been a constant source of comfort with his friendly words, personalised care, and helpful attitude. Regular calls from their calling team every evening, enquiring about my day and general well-being, help dispel any feelings of loneliness. In addition, the weekly in-person visits by the friendly staff members (all ex-Army personnel) provide me with a strong sense of security and reassurance.
Recently, I was especially touched by the warmth and personalised care extended by Mr D. Mandal. The way he competently managed my urologist’s check-up, including multiple investigations and a half-day hospitalised procedure spread over four days, was truly moving. From escorting me from home by Uber, to handling every detail of appointments, investigations, and doctor consultations, and finally accompanying me back home each day, everything was managed seamlessly. I could not have asked for more.
Going forward, I feel reassured knowing I have a dependable support system by my side to handle any needs, medical or otherwise. Great job, SEPL team. God bless you!

Mr A. Bagchi, SEPL member, Kolkata