I want to take some time to thank all those who have helped and supported me and my family. The Support Elders organisation in Kolkata has been a vital part of the support network for my parents, who live on their own, since early 2021—during Covid and beyond. Over the years, each and every staff member involved has truly given their best.
We are deeply grateful to everyone, from those making the daily phone calls to the staff who visit regularly, come rain or shine. We have been blessed to have first met Mr M. M. Sarkar and, more recently, Mr F. Ch. Patra as our main coordinators. Over time, they have become like family to us.
Initially, Mr Sarkar supported us through numerous emergencies, including medical situations, assistance after my parents became victims of fraud, and help during plumbing, electrical, and weather-related crises, and so much more. Mr Patra, who gradually took over from Mr Sarkar after his role changed, has been sincere, dedicated, and extremely helpful.
The team never hesitates to respond to our calls, despite time differences. This year, following a health emergency involving my mother, the Health Assist team stepped in. Ms S. Roy and Ms A. Naskar worked closely with the hospital, the local healthcare team, and other carers, providing excellent backup support. Ms Roy’s gentle and consistent communication has earned high praise from my elderly parents, while Ms Naskar’s nursing skills have been deeply appreciated.
I would like to take this opportunity to thank each and every one at Support Elders from the bottom of my heart. God bless you all.

I am a senior citizen, aged 80+, residing in Kolkata. My daughter has been living abroad for over a decade. I have several age-related health issues, particularly requiring urological treatment and regular check-ups, and so she enrolled me with Support Elders in September 2025.
My experience with SEPL over the past four months has been an extremely positive one. My Care Manager, Mr B. Basu, has been a great source of comfort through his friendly words, personalised care, and helpful attitude. Regular calls from the lady staff members every evening, enquiring about my day and general well-being, help dispel any feelings of loneliness. In addition, the weekly in-person visits by the friendly staff members (all ex-Army personnel) provide me with a strong sense of security and reassurance.
In addition, I have been especially touched by the warmth and personalised care extended by Mr D. Mandal. The way he handled my urologist’s check-up, including multiple investigations and hospitalised procedure spread over four days, is truly unforgettable. From escorting me from home in an Uber, to managing every detail of appointments, investigations, and doctor consultations, and finally accompanying me back home each day, everything was handled seamlessly. I could not have asked for more.
Going forward, I feel reassured knowing I have a strong support system by my side to handle any situation, medical or otherwise. Great job, Support Elders team, and God bless!

We receive great support from Support Elders, and Mr Raghunathan has been providing us with valuable service. We are truly grateful for his assistance. Every day, we receive calls from Support Elders’ Kolkata head office to enquire about our health and well-being, and we deeply appreciate this care.

I was prescribed an antibiotic by my doctors, which caused me to fall seriously ill a few days ago and become extremely weak. During this difficult time, the Support Elders staff came to my residence and, in the absence of my night attendant, accompanied me to the hospital. I had to wait there for several hours, but the SEPL carer stayed by my side throughout the night, supporting me until I was finally attended to at 2 a.m.
I would like to thank SEPL for taking such thoughtful care of me and for being there when I needed support the most.