On 9th January, 2024, ZC Mr M. K. Sinha, received a call from Brig. S. S. Rai’s daughter at around 9:00 a.m. stating an emergency. The member had fallen and was experiencing a chest pain. His wife was extremely worried. ZC Mr Sinha immediately reached the member’s house, lifted the member and made him lie down on the bed. He called the doctor of a nearby hospital, and requested him to come to the member’s house. A nurse also had accompanied the doctor and, on his instruction, immediately gave Brig. Rai saline and an IVF to take care of his low blood pressure. The doctor had diagnosed our member of a mild heart attack and prescribed a medicine which Mr. Sinha immediately went and brought. Due to timely action our member recovered in an hour. ZC Mr Sinha assured the member’s family of his regular check-in calls, which he ensured.

Kudos to team Support Elders!

On 28th November, 2023, our member Mr A. C. Chattopadhyay’s wife, called ZC Mr M. K. Dan Poddar in the morning at 6:45 am, stating an emergency. The member was already suffering from cardiac issues. On receiving the information Mr Poddar, immediately sent MCA Mr P. Bhoumik to the member’s house. On reaching, he found that the member had fallen from the bed and was unable to move. Mr Bhoumik lifted him up and made him lie down on the bed. Since he was not responding, Mr Bhoumik sprinkled some water on his face. On observing that the member’s condition was not improving, he immediately went to get their family physician. The doctor diagnosed him and gave him medicines, after which Mr Chattopadhyay was better. The doctor also recommended a blood test as it seemed his blood sugar level had decreased. The MCA immediately arranged for the test from a diagnostic centre and got it done. After our member Mr Chattopadhyay’s condition was stable, Mr Bhoumik left their house, promising to go back in the evening, which he did.

Kudos to team Support Elders!

During the festive season, when availability of ambulances and doctors are less, one of our members Wg Cmd S. C. Mitra, had a fall in the
middle of the night. He somehow managed to call ZC Mr M. K. Sinha at around 12:30 a.m. and stated his condition. Mr. Sinha informed MCA Mr S. Bhattacharya who immediately went to the member’s house. On his way he also informed the Alarm Centre for an ambulance, which was arranged promptly. Mr Bhattacharya took our member to the hospital and ensured that he was attended to immediately. Since he had incurred a fracture, he was in the hospital for a week, during which Support Elders staff regularly visited him and took updates about his health. When he was discharged, he was carefully brought back by MCA J. Ali who ensured that his plastered leg was not harmed. He is better now. His plaster has been removed and he can walk around with a stick.

Kudos to team Support Elders!

Constant monitoring through the Well@Home Solution helped our member Mr Das in getting rid of his palpitations and weakness. The Care Integrator Ms S. Bal, during her weekly visit, physically checked the health parameters of our member Mr B. Das and observed that his blood pressure had decreased and his heart rate had increased. On questioning him she found that he experienced palpitations and weakness while walking. She was also told that he had a stent placed in his heart and was continuing with medicines prescribed 4years ago. The health parameters were also verified with the CNC team who remotely monitored them 24×7. Ms. Bal suggested that a doctor visit was required and spoke to Mr. Das’s family to convince him for it. He agreed to go with Ms Bal. The timely doctor intervention helped. His medicines were changed, new medicines were added and some were continued. This helped stabilise his blood pressure and normalize his heart rate.