Our member Mr K. Dey had travelled from Bolpur to Kolkata for a routine check-up. The next day while going for an outing he fell ill and contacted his member care associate Mr P. K. Roy of Bolpur. Mr Roy inturn contacted our Alarm Center and a nearest staff was sent to Mr. Dey’s location, who rushed him to his preferred hospital nearby. He had previously encountered brain hemorrhage. Tests were conducted and the next day he was scheduled for a brain surgery. During his two days hospitalisation Support Elders staff was constantly in touch with him. His surgery was successful. After his discharge, he went back to Bolpur, where Mr P. K. Roy ensured that he had reached home safely.
Kudos to team Support Elders!
Leave no stones unturned
Our member Ms S. Deb, has regular doctor check-ups at home. During such a visit on 18th February, 2024, the doctor diagnosed her of high blood pressure and suggested for an ECG to be done immediately. The family contacted their regular diagnostic centre, but being a Sunday, it was closed. When they couldn’t find any place to get the ECG done which was compulsory, her daughter who was in Canada, called up Support Elders for help. ZC Mr S. Sarkar, left no stones unturned to find out a diagnostic centre which was open and get a person to the member’s house for ECG. Since the ECG was done in time and sent to the doctor, medicative follow-up took place immediately and the member was relieved.
Kudos to team Support Elders!
Emergency connection
On 9th January, 2024, ZC Mr M. K. Sinha, received a call from Brig. S. S. Rai’s daughter at around 9:00 a.m. stating an emergency. The member had fallen and was experiencing a chest pain. His wife was extremely worried. ZC Mr Sinha immediately reached the member’s house, lifted the member and made him lie down on the bed. He called the doctor of a nearby hospital, and requested him to come to the member’s house. A nurse also had accompanied the doctor and, on his instruction, immediately gave Brig. Rai saline and an IVF to take care of his low blood pressure. The doctor had diagnosed our member of a mild heart attack and prescribed a medicine which Mr. Sinha immediately went and brought. Due to timely action our member recovered in an hour. ZC Mr Sinha assured the member’s family of his regular check-in calls, which he ensured.
Kudos to team Support Elders!
Medical emergency help in minutes
On 28th November, 2023, our member Mr A. C. Chattopadhyay’s wife, called ZC Mr M. K. Dan Poddar in the morning at 6:45 am, stating an emergency. The member was already suffering from cardiac issues. On receiving the information Mr Poddar, immediately sent MCA Mr P. Bhoumik to the member’s house. On reaching, he found that the member had fallen from the bed and was unable to move. Mr Bhoumik lifted him up and made him lie down on the bed. Since he was not responding, Mr Bhoumik sprinkled some water on his face. On observing that the member’s condition was not improving, he immediately went to get their family physician. The doctor diagnosed him and gave him medicines, after which Mr Chattopadhyay was better. The doctor also recommended a blood test as it seemed his blood sugar level had decreased. The MCA immediately arranged for the test from a diagnostic centre and got it done. After our member Mr Chattopadhyay’s condition was stable, Mr Bhoumik left their house, promising to go back in the evening, which he did.