On 14 September ’24, the Support Elders Alarm Centre received a call from the neighbour of our member Ms. K. Chowdhury. She mentioned that Ms. Chowdhury needed emergency care and asked us to send someone post-haste. MCA Mr. P. Biswas called for an ambulance to the member’s house and hurried over. He found that our member had fallen and injured her head. She was bleeding and required immediate hospitalization. Mr. Biswas helped her onto the ambulance and admitted her in the Emergency ward. Ms. Chowdhury was treated for her injury and received 3 stitches. She was then sent for a CT-scan to check for internal injuries. After the possibility of internal haemorrhage was ruled out, she was taken home by Mr. Biswas. ZC Mr. B. Chandra has been ensuring that her dressing is changed every alternate day until she makes a complete recovery.

Kudos to Support Elders team!

Our member Ms. A. Mukherjee used to suffer from cold most of the time due to which she kept ill most of the time. After consulting a doctor, the doctor suggested a blood test. Her test result showed that the CRP was high, which was indicative of an infection. As no further action was taken by the local doctor, the reports were sent to our UK based doctor partners. From them it was suggested that a chest x-ray be done and she was detected of Pneumonia. Medication was prescribed which continued for 20 days. She was again diagnosed after that and was found to have improved. Due to the Well@Home solution and its 24×7 monitoring of health parameters by our CNC team her health problem was predicted in time and cured.

Kudos to Support Elders team!

Recently, one of our members received a call from a miscreant who was looking to extort money from her. He claimed he was in possession of some inappropriate images of her–which were obviously fake–and threatened to go public with them. As the calls became more frequent, our member got worried. The caller then started blackmailing her, demanding money in exchange for the pictures. At this point our member notified the Alarm Centre. Mr. Fayzan listened to her patiently and realised that it was a case of criminal activity. He tried dialling the number and found that it was from Indore. He asked the ZC Mr. H. Ghosh to block the number immediately. Next, he called TRAI Indore and lodged a complaint. Our member reported that she received no further fraud calls, thanks to the timely help and series of actions taken by the staff. She was immensely relieved and thanked Support Elders wholeheartedly.

Kudos to team Support Elders!

A few days ago, MCA Mr S. Bhattacharyya received a call from ZC Mr M. K. Sinha to visit our member Mr S. C. Maitra who had hurt himself after a fall. The ZC immediately reached the member’s house, but after calling him a number of times he received no answer. When he finally managed to enter the house and reach the bedroom, he found the member lying on the ground, moaning in pain. While getting off the bed, the member twisted his ankle and turned his foot in the opposite direction. He was visibly in extreme pain. Mr S. Bhattacharyya immediately realized that one wrong move could inflict permanent damage to the member’s foot. He first sprinkled some water on the member’s face to keep him conscious. He then found some firm wooden sticks and tied them together to create a makeshift brace for the ankle. With the help of a crepe bandage, he set the foot in place in order to prevent jerky movements. He had in the meantime called the Alarm Centre for an ambulance, which arrived soon. The member, Mr Maitra, was hospitalised and underwent a surgery. He was brought back home safely after a few days. It turns out that Mr. Bhattacharyya drew on his training in nursing during his days in the Army to tend to our member at a crucial juncture. Mr. Bhattacharya received praise from the doctor for his presence of mind and remedial action, because of which the member was saved grave injury and permanent damage to his foot. The member has recovered well and can currenly walk with a stick.

Kudos to team Support Elders!