Impact

Support Elders

Impact

Exceptional examples of Our Dedicated Service

Leave no stones unturned

Our member Ms S. Deb, has regular doctor check-ups at home. During such a visit on 18th February, 2024, the doctor diagnosed her of high blood pressure and suggested for an ECG to be done immediately. The family contacted their regular diagnostic centre, but being a Sunday, it was closed. When they couldn’t find any place to get the ECG done which was compulsory, her daughter who was in Canada, called up Support Elders for help. ZC Mr S. Sarkar, left no stones unturned to find out a diagnostic centre which was open and get a person to the member’s house for ECG. Since the ECG was done in time and sent to the doctor, medicative follow-up took place immediately and the member was relieved.

Kudos to team Support Elders!

Emergency connection

On 9th January, 2024, ZC Mr M. K. Sinha, received a call from Brig. S. S. Rai’s daughter at around 9:00 a.m. stating an emergency. The member had fallen and was experiencing a chest pain. His wife was extremely worried. ZC Mr Sinha immediately reached the member’s house, lifted the member and made him lie down on the bed. He called the doctor of a nearby hospital, and requested him to come to the member’s house. A nurse also had accompanied the doctor and, on his instruction, immediately gave Brig. Rai saline and an IVF to take care of his low blood pressure. The doctor had diagnosed our member of a mild heart attack and prescribed a medicine which Mr. Sinha immediately went and brought. Due to timely action our member recovered in an hour. ZC Mr Sinha assured the member’s family of his regular check-in calls, which he ensured.

Kudos to team Support Elders!

Medical emergency help in minutes

On 28th November, 2023, our member Mr A. C. Chattopadhyay’s wife, called ZC Mr M. K. Dan Poddar in the morning at 6:45 am, stating an emergency. The member was already suffering from cardiac issues. On receiving the information Mr Poddar, immediately sent MCA Mr P. Bhoumik to the member’s house. On reaching, he found that the member had fallen from the bed and was unable to move. Mr Bhoumik lifted him up and made him lie down on the bed. Since he was not responding, Mr Bhoumik sprinkled some water on his face. On observing that the member’s condition was not improving, he immediately went to get their family physician. The doctor diagnosed him and gave him medicines, after which Mr Chattopadhyay was better. The doctor also recommended a blood test as it seemed his blood sugar level had decreased. The MCA immediately arranged for the test from a diagnostic centre and got it done. After our member Mr Chattopadhyay’s condition was stable, Mr Bhoumik left their house, promising to go back in the evening, which he did.

Kudos to team Support Elders!

Support Elders - just a call away!

During the festive season, when availability of ambulances and doctors are less, one of our members Wg Cmd S. C. Mitra, had a fall in the
middle of the night. He somehow managed to call ZC Mr M. K. Sinha at around 12:30 a.m. and stated his condition. Mr. Sinha informed MCA Mr S. Bhattacharya who immediately went to the member’s house. On his way he also informed the Alarm Centre for an ambulance, which was arranged promptly. Mr Bhattacharya took our member to the hospital and ensured that he was attended to immediately. Since he had incurred a fracture, he was in the hospital for a week, during which Support Elders staff regularly visited him and took updates about his health. When he was discharged, he was carefully brought back by MCA J. Ali who ensured that his plastered leg was not harmed. He is better now. His plaster has been removed and he can walk around with a stick.

Kudos to team Support Elders!