I appreciate all the Support Elders team members who had helped my mother, Ms P. Goswami, during her illness and hospitalisation, in the month of August, 2022. Her illness had brought upon us an emergency, soon after I returned home. It turned out to be our first-hand experience of the emergency response capabilities of Support Elders.

From hospital admission, regular interactions with doctors and medical personnel, regular updates to me and seeking permission when required – every aspect was attended to. Likewise, logistics, including handling insurance related procedures, connecting me to doctors and mother, as well as completing the discharge formalities and taking her back home, explaining medications, follow up visits to keep track on her condition, and explaining expenses & accounts were accomplished systematically.

All in all, the commitment, sincerity and empathy of each and every team member was commendable.

A big thank you to all Support Elders staff who have taken care of her.

I’m glad that I’ve made mother a member of this organisation.

I sincerely thank you Support Elders, for the support you have lent to my family for the last 4-5 years. Your team of dedicated Member Care Associates and office staff, have stood by my parents and my in-laws during emergency and other medical support requirements. Your team’s effort has ensured me, that I can confidently pursue my work and career without worrying about my family.

Thank you again

I wish to inform your team that I am extremely satisfied with the services provided by your entire team to my parents over the last few months.
I would like to make special mention of MCA Mr S. Maiti, whom I happened to meet personally two days ago during my father’s doctor appointment at Woodlands hospital. He was extremely courteous, helpful and polite and came all the way to help us even on his off day.
His sense of duty is exemplary and is reflective of the principles of the institution he comes from, The Indian Armed Forces, of which I too happened to be a part of, in the past. I would like to thank him once more for his help.
I would like to congratulate the entire team for their wonderful services and wish you all more success.

It has been over a month that we are associated with you, and we consider ourselves extremely privileged to have found an organisation like yours. Just wanted to thank you and the extended team of Support Elders, Uttarpara, for the wonderful service and support given to our father, Mr A. K. Ghosh, during his medical needs. Especially, the service of ZC Mr M. K Poddar, has been exemplary. You have made it possible for us to stay away from our parents, and still get a good night’s sleep. Keep up the good work!