Impact

Support Elders

Impact

Exceptional examples of Our Dedicated Service

On duty – 24x7

On 16th July 2022 after midnight at 1.00 a.m, ZC Mr. A. Bhattacharya received a call from our member Ms. M. Sengupta asking him to reach immediately. The ZC instantly sent MCA Mr. P. Biswas who was nearby. On reaching the member’s house Mr. Biswas found the member had fallen from the bed and had injured her head and was bleeding profusely. He immediately called NAC stating an emergency and asked for an ambulance. At that time, it was a difficult situation to arrange for an Ambulance, but Support Elders team managed it. The member was immediately hospitalized and admitted in the emergency. The doctor took utmost care to stop her bleeding and stitched the injury. Then she was kept under observation. In the morning when she was better, she was discharged. MCA Mr. Biswas brought her back home safely at around 6.30 am.

Kudos to team Support Elders!

Assurance and immediate assistance

Due to profuse thunder, lightning and rain for nearly 6 hours in Durgapur, suddenly the lights went off in our member, Mr D. Chattopadhyay’s house. He called the Electricity Board people who told him that the problem would be handled on the next day. It was difficult to move around in the dark without an emergency light, so he called Support Elders for help. ARC Mr G. Pradhan spoke to him and assured him of immediate assistance and sent MCA Mr S. Mallick to his house. On reaching, Mr Mallick arranged for a portable emergency light, he checked the mains and found that a fuse had blown up resulting in a major power cut in his house. Mr Mallick arranged for an electrician to repair the fuse. By the time the electricity was restored it was 2.30 a.m. Ensuring that Mr Chattopadhyay was fine and comfortable he left the place. In the morning he re-visited our member to ensure his wellbeing and was greeted in turn by a happy face.
Well done team Support Elders!

Timely action to restore necessities

At 3.30 a.m a call was received by MCA Mr S. Dey, from our member Mr B. B. Bhowmik stating an emergency and he immediately rushed to his apartment while intimating about the incident to his senior ATM Mr S. Alam. Mr Bhowmik’s room had caught fire due to a short circuit and was in a bad state. Mr S. Dey called ZC Mr S. Sarkar and both of them immediately shifted Mr Bhowmik to his next-door neighbour’s flat, contacted the police, took permission from them to apply to the Electricity Board to re-work the electrical wiring and connections. In the meantime, they removed the burnt remnants of furnishings and got the necessary things in place. They constantly pursued and got the electrical connection restored within
2 days. During those two days Mr Dey and Mr Sarkar took care of our member and his son and got them food and other necessary supplies. They shifted Mr Bhowmik back to his apartment after making it habitable. The timely presence of the Support Elders team had brought things under control.
Kudos to team Support Elders!

Prompt decision and fast action

On 11th May’22, a call was received by MCA Mr S. Adhikary from NAC stating an emergency. He immediately left office to reach our member Ms R. Sarkar’s house. On reaching, he found that the member had fallen in the bathroom. Her head was injured, as it had struck a cupboard when she fell. She was in a shock. The MCA carried her and lay her on the bed. Her waist was injured and she was writhing in pain. There was a blood clot where her head was struck. Mr Adhikary applied ice pack and suggested that she be taken to the nearby hospital. Ms Sarkar was taken to the Emergency unit of the hospital and X-rays of all kinds were done. Thankfully she had not procured any internal injury. The external injuries were taken care of. Thanks to the prompt decision of Mr Adhikary.

Kudos to team Support Elders!