What data you collect – a) Contact Info – Email id, b) Contact Info – Phone Number, c) Contact Info – Physical Address, d) Contact Info – Other User Contact Info

How you use it – a) Used for Product Personalization, Analytics, and App Functionality & Linked to the user's identity, b) Used for Analytics, Product Personalization, and App Functionality & Linked to the user's identity, c) Used for Product Personalization, and App Functionality & Linked to the user's identity, d) Used for Analytics, App Functionality, and Product Personalization & Linked to the user's identity

Who you share it with (if applicable) – We donot share any data with third parties. The information is consumed within the organisation for providing seamless services to the user.

How users can control or delete their data – Please refer to https://supportelders.com/appcancelrequest/

2. Data Use and Sharing Information:

Data types collected – Location and Contact Information

Whether this data is shared with third parties – No. Its consumed within the organisation for handling delivering services or for our staff to reach the location of the user.

Data Handling and how long its retained – The data is stored in exclusive instance of AWS and is retained till the user remains a subscriber of our services or till the user requests to delete the data.

3. App Permissions:

App uses precise location of the users so that our staff can reach the user’s location to render support and services.

Physical Address and its Lat/Long is also captured of the user so that our team can be sent to the correct home address to deliver our services.

Email id is required to send different notifications like renewal of service or other service related information.

Phone No is required to enable the user using this app to trigger a call to our alarm centre.

App does not access camera and microphone 4. Update the App's Description:

The App is to help Elders enhance their quality of life and stay independently with dignity by managing the following: control their own profiles, avail different services from us, reach our alarm centre, provide feedback to us, be informed about different services and other information from the company, as well as make payments for our services.