Our member, Ms A. Banerjee, had to submit a life certificate, which required authentication by a gazette officer. As both her knees had been operated, she was unable to get the authentication done and requested Support Elders to look into it. MCA Mr B. Maity took charge of it. He gathered the required information and made a note of what was required. Through his network, he soon found a gazetted officer who was willing to meet our member at her house to authenticate the certificate. The matter was handled promptly and efficiently by Mr Maity, bringing a lot of relief and peace of mind to our member. Kudos to him!

Our member, Ms G. Maitra, had bought a flat in 2004. At that time the owner was someone else. Later, when Ms Maitra decided to transfer the ownership to her name and also add her children’s name to it, it became a mammoth ordeal for her. For the last five years, she was constantly at it but all her efforts were in vain as things did not move. Then, she requested Support Elders to look into it. Our ZC Mr A. Adhikary got her papers ready and gathered information about the proceedings. He connected with the right people and was able to fast track the process. For 4 days, he ran from pillar to post to get signatures, approvals, court orders and ultimately got the long pending mutation work done. Kudos to him!

On 18 April, 2022, at 7.30 p.m, ZC Mr M. M. Sarkar’s duty had just got over, when he received a call from Ms R. Ray’s daughter, stating an emergency. Hearing this he immediately rushed to the member’s house, informing NAC on the way about the situation.

Ms Ray had fallen in the bathroom and her head was injured. She was bleeding profusely. On reaching, the ZC picked up the member, and seated her in a chair. He dabbed the blood and tried to keep it under control. He then collected the medical documents and helped her slowly into the lift to go down and get into the car. She along with her daughter, who had just reached, went to the nearby hospital, while the ZC followed them on his bike.
On reaching the hospital, Mr Sarkar took our member to the emergency, where the doctor immediately made arrangements to stop her bleeding and cure her wound. She received 4-5 stitches and was sent for a CT scan. Thankfully there was no internal hemorrhage. After keeping her under observation for 1½ hours, she was discharged. Since the wound required regular dressing, the ZC Mr Sarkar, arranged for a compounder to go to her house and dress her wounds at regular intervals. He kept constant touch, till she was completely healed.

Kudos to Team Support Elders!

On 1st April 2022, ARC Mr S. Biswas received a call from NAC stating an emergency. Through tracking ZC Mr S. Sarkar was found to be nearby. He was off duty at that time but immediately left for the member’s house, hearing an emergency. It was 9.20 pm then, Ms Sengupta had fallen outside the bathroom on the second floor and was unable to get up. Her husband Mr Sengupta was physically unable to help her and was immensely worried. On reaching the house Mr Sarkar found that the house had three gates out of which two were locked. Though the situation was tough, he was adept at handling it with his Army skills. Once he entered the second floor, he found Ms Sengupta on the floor, groaning and writhing in pain. He immediately picked her up and lay her on the bed and called their family doctor home. The doctor examined Ms Sengupta and suggested for an X-ray. Mr Sarkar instantly called the ambulance and took her to a nearby hospital for an X-ray. A fracture was detected, and Ms Sengupta was provided the required medication. When she felt better and comforted, she was taken home. The timely help of the ZC had relieved the Sengupta’s of their worries.

Kudos to team Support Elders for the good work!

Support Elders Impact: We give our heart to care for elders

On 26 th February 22, at 6.00 pm, ZC Mr G. Basak received a call from NAC stating that our member Mr R. Sarkar required immediate attention. MCA Mr S. Ghosh immediately started for the member’s house and reached within 7 minutes. He found the member experiencing breathlessness, he was vomiting and was feeling extremely restless. Wasting no time, he called for the ambulance and within 12 minutes they reached the nearest hospital along with the member’s elder sister. After the formalities were completed, Mr Ghosh ensured that the member was admitted and attended to by the doctors. Till the time our member was in the hospital MCAs kept visiting him, enquired about his health, and looked forward to his speedy recovery. The team constantly was in touch with the member and when he was discharged, he was brought back home safely.

Kudos to team Support Elders for the good work!

Support Elders Impact: We give our heart to care for elders