On 4th September, at 5.10 a.m, a call was received by NAC, from the wearable device of our member Ms C. Mukherjee, triggering the emergency alert. MCA Mr S. K Mishra was immediately informed by NAC and he instantly left for the member’s house. Simultaneously, the ZC Mr T. K. Mahato received a call from the member’s daughter stating an emergency. He too rushed to the member’s house and found her son-in-law waiting outside, unable to open the door. There was no response from inside. Looking at the critical condition, ex-Army serviceman Mr Mahato, kicked open the door and found Ms Mukherjee lying unconscious on the floor. In the meantime, the MCA guided and brought the ambulance to our member’s house. They rushed to the first floor with a stretcher, and brought our member into the ambulance. They instantly took her to the hospital and admitted her. She was kept under observation for few days for a thorough check-up. Later she was brought back home by the Support Elders team when she was discharged.
Kudos team Support Elders!

On 11th October, 2022, Mr Purkait from SEPL received a call at around 10.20 p.m from our member Mr S. C Bhowmik’s house, stating that there was a medical emergency. Member care associate Mr Bera was immediately sent. On reaching he found the member vomiting profusely and feeling extremely weak. He was dehydrated and was shivering and required immediate medical attention. Mr Bera informed Mr Bhowmik’s daughter who stays abroad, about his need for hospitalization. On confirmation, he collected the member’s medical documents and immediately took him to the emergency unit of the hospital. The doctor instantly attended to him and gave him an injection and medication. He was kept under observation for few hours and was discharged around 1:30 a.m. MCA Mr Bera stayed by his side till he felt relaxed and comfortable, and then left his home.
Kudos to team Support Elders!

A medical treatment undergone by Ms Bhattacharya, was liable for medical reimbursement. Since her son was abroad, it was difficult for her to get the reimbursement from the organisation, so her son requested Support Elders to help her out. Member care associate, Mr R.K Singh, was appointed for the job. He went out of his way to personally courier important medical documents, arrange for validation and deposited them in the government organisation for the claim. All this was completed flawlessly within a crucial time period. The office was not generally open for public access, but Mr Singh’s sense of duty and proactive approach ensured that the documents reached the right officers at the right time. The outcome was successful and Ms Bhattacharya was immensely relieved to receive the reimbursement.
Kudos to team Support Elders!

On 16th July 2022 after midnight at 1.00 a.m, ZC Mr. A. Bhattacharya received a call from our member Ms. M. Sengupta asking him to reach immediately. The ZC instantly sent MCA Mr. P. Biswas who was nearby. On reaching the member’s house Mr. Biswas found the member had fallen from the bed and had injured her head and was bleeding profusely. He immediately called NAC stating an emergency and asked for an ambulance. At that time, it was a difficult situation to arrange for an Ambulance, but Support Elders team managed it. The member was immediately hospitalized and admitted in the emergency. The doctor took utmost care to stop her bleeding and stitched the injury. Then she was kept under observation. In the morning when she was better, she was discharged. MCA Mr. Biswas brought her back home safely at around 6.30 am.

Kudos to team Support Elders!