On 4th January, 2023, ZC Mr Nazimuddin received a call from our member Mr A. Mukherjee’s son at 6.50 a.m stating that his father’s blood platelets had reduced drastically and required immediate blood transfusion. Mr Nazimuddin instantly informed NAC and an ambulance was arranged. Our care associate Mr F. C Patra who was assigned the duty, rushed to our member’s house and carefully assisted him to the ambulance. He escorted Mr Mukherjee and admitted him to the hospital and ensured that he was attended to instantly. As Mr Mukherjee was already undergoing a chronic ailment, for him the on-time blood transfusion was crucial. He was at the hospital for 3 days during which our care associates were highly vigilant and constantly kept a check. On discharge he was assisted and taken home by the Support Elders staff.
Kudos to team Support Elders!

MCA Mr S. Mukhopadhyay received a call from NAC stating an emergency on 27th December, 2022 at 12:10 p.m. He was on the verge of completing a duty when he was assigned this emergency case. He immediately rushed to the member’s house. On reaching there he found that Ms U. Banerjee had fallen in the bathroom and was in great pain. He informed her son who stays abroad and according to his instruction took Ms Banerjee to the nearby hospital and admitted her in the emergency unit. She had sprained her left foot and was kept under observation till she was out of pain. Then Mr Mukhopadhyay took her home and left only after she was comfortable.
Kudos to team Support Elders!

On 28 December, 2022 just after midnight MCA Mr F. C. Patra received a call from NAC, stating an emergency. He immediately rushed and reached our member’s house within 10 minutes. He found that Ms S. Busch had vomited earlier and had a terrible stomach pain as well as breathing problem. NAC had already sent an ambulance and Ms Busch was taken to the nearest hospital. The MCA took our member to the emergency and admitted her. The doctor reported that her blood sugar had increased and she was suffering from gastritis which had resulted in stomach ache. Reaching her to the hospital in time had saved her from other complications. Till the time she was there, Support Elders staff constantly visited her to enquire about her health. When she was discharged, she was brought back home safe by the team.

Kudos to team Support Elders!

The alarm triggered at NAC, on 31 st October and a call landed from our member, Mr A.K Sinha’s house, at 7.50 p.m, stating an emergency. Our care associate, Mr S. K Mishra, was assigned the duty and he immediately rushed to the member’s house and found him feverish and weak. Having high temperature in the morning, resulting in physical weakness, his wife wanted to consult a doctor immediately, in fear that the fever might aggravate at night. MCA Mr B. Maity took over from Mr Mishra, as his duty came to an end. It was a seamless transit of service. While Mr Maity accompanied the member and his wife along with the medical documents in the cab, Mr Mishra went ahead on his bike, guiding the cab driver through shortest routes to reach the pre-decided hospital fast and left. Our member was taken to the emergency unit by Mr Maity, where the doctor conducted a Dengue/ Malaria test. He was then kept under observation for a few more medical tests and was provided medication accordingly. At around 11.00 p.m our member and his wife was dropped home safely by Mr Maity and left after assuring that he would constantly be in touch till the Member’s recovery.

Kudos team Support Elders!