Along with Durgapur, we are now serving seniors in the following places in Asansol as well: Hindustan Park, Gopalpur, Sarada Pally, Apcar Garden, Hill View (Burnpur), Neamatpur, Kulti, Kalyanpur Housing, Shristi Nagar and so on.
Give us a call or write to us to find out if we serve your location!

Why Choose Support Elders in Durgapur?

Support Elders is a trustworthy and reliable platform in Durgapur focusing on enhancing the quality of life of elderswith a proven track record of consistent delivery.We bring to the elders a sustainable ecosystem by.providing comprehensive support in their own homes. Choosing Support Elders means entrusting your loved ones to a reliable, professional and caring team to ensure their overall wellness

24x7 Medical Emergency Help

Professional & Empathetic Care by Ex-servicemen

Comprehensive Solutions with International Partners

SEEWS-based Remote Health Monitoring

Out-of-Home Assistance for Independent Living

Mentally stimulating activities for wellness

All this delivered through our unique PACT service delivery model

Flexible, Customised Solutions

SOLUTIONS TO EMPOWER ELDERS

CORE
SOLUTIONS

Technology based comprehensive support (Core Solutions)

Our unique range of solutions is broadly clubbed under Core and Supplementary options along with an independent range of solutions to support positive ageing. They collectively deliver the entire range of our services, which are compelling.

Medical Emergency Alert Solution (MEAS)

24×7 Medical Emergency help at a click on the Support Elders App. Get regular check-in calls, access to an entire community through online and offline events and support for Out-of Home Assistance.

Click Here for Service details & Charges

Medical Emergency Alert Solution (MEAS)

One of the biggest worries for the elders as well as their immediate relatives is the unpredictability of a medical emergency situation. Most of the times, the fear of such an eventuality, and not necessarily an actual situation, inhibits the elderly from leading a normal life.

Our Support Elders App immediately connects the member with our Alarm Centre on a mere click on the App, either at home or outside. With the in-built location tracker, the Alarm Centre knows the exact location of the member.

After verifying the nature of the medical emergency, the Alarm Centre immediately contacts a reputed and enlisted ambulance service provider for immediate transportation to a preferred, pre-defined hospital and also simultaneously contacts our Member Care Associates (who are primarily ex-servicemen) to accompany the member to the hospital. At the hospital, our staff ensures that the member is attended to and if advised by the doctor, takes adequate care to admit the member and ensure emergency medical intervention at the hospital. The Alarm Centre also informs the care sponsor at the earliest.

Besides, taking care of our members’ medical emergencies and exigencies, the Support Elders App also enables our members to be a part of the vibrant elder community, attend online and offline events, get help for out-of-home work and a host of other membership benefits.

Press Alert Button on Support Elders App

Get assistance

Help is on the way

Preferred pre-decided Hospital

Click here to know the Supplementary Solutions and Subscription Options & Charges.

MEAS includes:

24x7 Medical Emergency Support

Weekly visits: A duration of 2.5 hours per visit every week on a pre-defined and mutually agreed day and time of the week to do out-of home work. The member has the flexibility to add more hours to the weekly visits by opting for our Supplementary Solution – Out-of-Home Assistance, in addition to MEAS

We Care:

We call up every day at a pre-defined time to enquire about the member’s well-being.
Provide exclusive information about our online and offline events.
Pre-booking of offline events in your city.
Community building and activities with like-minded people.
Access to our ever-increasing and diverse ecosystem of service providers specialising in geriatric issues.
24x7 Availability of Support Elders Alarm Centre for any kind of assistance regarding your MEAS service.

Download Scope of Service

Membership Type

Single Twin

Options

MEAS MEAS Lite

Duration (Months)

More Care. More Confidence - Add these Supplementary Solutions for more peace of mind

Member Logistics Management Add this for Months

Options

We manage and track the complete medical logistics, regular requirement of groceries, vegetables, fruits and other food items as well as regular requirement of home hygiene of the member depending on the option selected above, thereby providing the member and/or their care sponsor more peace of mind in terms of a single point of contact. This Dedicated Care Manager will be available for 10 or 15 hours (depending on the option selected) in a month to help in:

Medical Logistics

Taking appointments and visiting the doctor
Scheduling and taking the member for diagnostic tests and procedures
Planning and preparing for a visit to the doctor or the diagnostic test centre
Collecting medical reports
Tracking medicine purchase, stocking, and stock-taking
Updating and sending data to the member or care sponsor
Adhere to the Nutrition list provided by the Doctor / Nutritionist.

Food Management

Adhere to the Nutrition list provided by the Doctor / Nutritionist
Adhere to the standard monthly requirement of groceries and food items
Check the stock of groceries and food items available at home and ensure the balance is purchased and delivered
Adhere to any list of groceries and food items to be purchased if it is provided by a member / sponsor
Adhere to the fixed monthly utility order / purchase and payments

Home Hygiene Management

Ensure that AMC (Annual Maintenance Contract), if any are within the validity period and ensure the renewal is done on time
Ensure that the housekeeper / attendant follows the standard weekly cleaning & maintenance schedule
Ensure that any complaints related to the Household electrical equipment are attended to

The member has the flexibility to add more hours of availability of the dedicated care manager by opting for multiple instances of this service

The following combinations can be opted for to avail of this service:

Module 1: Only Medical Logistics Management
Module 2: Medical Logistics Management & Food Management
Module 3: Medical Logistics Management & Home Hygiene Management
Module 4: Food Management & Home Hygiene Management
Module 5: Medical Logistics Management, Food Management & Home Hygiene Management

Download Scope of Service

Months

Expense Reimbursement Service To add this service please call our 24x7 Infoline

This service takes care of the member’s day-to-day financial responsibilities and obligations. We help members to decide the budget and provide detailed accounts with feedback against the decided sum of money that is given to us for this purpose by the member or sponsor

Download Scope of Service

Out-of-Home Assistance Add this for Months

Our staff visits the member for fixed duration of 2.5 hours per visit every week on a pre-defined and mutually agreed day and time to help with out-of-home work—work at the bank or post office; accompany member to salon, diagnostics or doctor’s chamber; utility bill payment/utility booking; and other support to help the member live independently.

Download Scope of Service

Summary

Core Solution

Medical Emergency Alert solution	00,000

Medical Emergency Alert solution

00,000

Supplementary Solution(s)

Medical Logistics Management Member Logistics Management		00,000
Digital Tracking & Monitoring Services Digital Tracking & Monitoring Services		00,000
Out-of-Home Assistance Out-of-Home Assistance		00,000
Registration Charges Registration Charges		00,000

Subtotal		00,000
GST (18%)		00,000
Refundable Security Deposit		00,000
Total		00,000
	Reset

Well@Home

A technology-backed comprehensive solution, including 24X7 Medical Emergency Help and Remote Sensor-based Monitoring of health and other parameters to ensure comfort and convenience.

Click Here for Service details & Charges

Well @ Home

A technology-backed comprehensive solution, including 24x7 Medical Emergency help and Remote Sensor-based Monitoring of health and other parameters to ensure comfort and convenience.

Service details:
This comprehensive technology-backed solution captures relevant data, using specific sensor devices, to enable effective tracking and monitoring of all pre-selected parameters, at the home of the members. A dedicated Care Integrator ensures that the health parameters are recorded as well as made available to the members and sponsors. Our Alarm Centre as well as the member’s doctor can also access this data and even define the thresholds of the health parameters measured and define the medical rules, based on these thresholds. Members can also avail one virtual free medical consultation per month with our panel of UK based renowned doctors on a pre-decided date. This information is also useful in scheduling doctor visits, and identifying chronic diseases for further medical examination and upgrading required solutions for the members

Click here to know the Supplementary Solutions and Subscription Options & Charges.

Well @ Home includes:

Comprehensive tracking through devices: Sensor devices allow tracking of certain health parameters like heart rate, respiratory rate, stress level, sleep summary, no contact blood pressure and others. A customised report is generated from the health scores and the trend of medical necessities is derived.

Free Medical Consultation: One free virtual medical consultation per month with our panel of UK based renowned doctors on a pre-decided date for the members. Sponsors are also welcome to join the virtual consultation. Notification for the date of consultation will be sent to members.

Care Integrators: The dedicated Care Integrator visits the member at regular intervals to ensure accurate working of devices. They report any maintenance requirement, breakdown and replacement of devices. In advanced care solutions, the Care Integrators ensure coordination with the doctors as well as other medical needs of the member.

Medical Emergency Alert Solution: In case of a medical emergency, our Support Elders App also connects the member with our Alarm Centre on a mere click on the App, either at home or outside. With the in-built location tracker, the Alarm Centre knows the exact location of the member. An ambulance is arranged and our staff accompanies the member to the hospital and is there till he/she is attended to and looks into all admission formalities and paperwork, if required.

In room Sensors (optional): In-house sensors are optional. Will vary according to medical requirement.

We Care:

We call up every day at a pre-defined time to enquire about the member’s well-being.
Provide exclusive information about our online and offline events.
Pre-booking of offline events in your city.
Community building and activities with like-minded people.
Access to our ever-increasing and diverse ecosystem of service providers specialising in geriatric issues.

Download Scope of Service

Weekly visits: A duration of 2.5 hours per visit every week on a pre-defined and mutually agreed day and time of the week to do out-of-home work. The member has the flexibility to add more hours to the weekly visits by opting for our Supplementary Solution – Out-of-Home Assistance, in addition to MEAS.

In room Sensors (optional): In-house sensors are optional. Will vary according to medical requirement.

We Care:

We call up every day at a pre-defined time to enquire about the member’s well-being.
Provide exclusive information about our online and offline events.
Pre-booking of offline events in your city.
Community building and activities with like-minded people.
Access to our ever-increasing and diverse ecosystem of service providers specialising in geriatric issues.

Download Scope of Service

Membership Type

Single Twin

Options

Level 1 Level 2

Duration (Months)

More Care. More Confidence - Add these Supplementary Solutions for more peace of mind

Member Logistics Management Add this for Months

Options

Medical Logistics

Taking appointments and visiting the doctor
Scheduling and taking the member for diagnostic tests and procedures
Planning and preparing for a visit to the doctor or the diagnostic test centre
Collecting medical reports
Tracking medicine purchase, stocking, and stock-taking
Updating and sending data to the member or care sponsor
Adhere to the Nutrition list provided by the Doctor / Nutritionist.

Food Management

Adhere to the Nutrition list provided by the Doctor / Nutritionist
Adhere to the standard monthly requirement of groceries and food items
Check the stock of groceries and food items available at home and ensure the balance is purchased and delivered
Adhere to any list of groceries and food items to be purchased if it is provided by a member / sponsor
Adhere to the fixed monthly utility order / purchase and payments

Home Hygiene Management

Ensure that AMC (Annual Maintenance Contract), if any are within the validity period and ensure the renewal is done on time
Ensure that the housekeeper / attendant follows the standard weekly cleaning & maintenance schedule
Ensure that any complaints related to the Household electrical equipment are attended to

The member has the flexibility to add more hours of availability of the dedicated care manager by opting for multiple instances of this service

The following combinations can be opted for to avail of this service:

Module 1: Only Medical Logistics Management
Module 2: Medical Logistics Management & Food Management
Module 3: Medical Logistics Management & Home Hygiene Management
Module 4: Food Management & Home Hygiene Management
Module 5: Medical Logistics Management, Food Management & Home Hygiene Management

Download Scope of Service

Digital Tracking & Monitoring Services Add this for Months

Expense Reimbursement Service To add this service please call our 24x7 Infoline

Download Scope of Service

Out-of-Home Assistance Add this for Months

Download Scope of Service

Summary

Core Solution

Well @ Home Well @ Home	00,000

Well @ Home

00,000

Supplementary Solution(s)

Member Logistics Management Member Logistics Management		00,000
Digital Tracking & Monitoring Services Digital Tracking & Monitoring Services		00,000
Out-of-Home Assistance Out-of-Home Assistance		00,000
Registration Charges Registration Charges		00,000

Subtotal		00,000
GST (18%)		00,000
Refundable Security Deposit		00,000
Total		00,000
	Reset

MedicAssist@Home

Provides all the benefits of MEAS and manages and tracks the complete medical logistics of the member. A Dedicated Care Coordinator will manage and track the care protocol and the complete Medical Logistics of the member.

Click Here for Service details & Charges

MedicAssist@Home

This comprehensive technology-backed solution provides all the benefits of the 24x7 Medical Emergency Alert Solution in addition to capturing relevant data, using non-intrusive sensor devices to enable effective tracking and monitoring of selected parameters at the home of the members. A dedicated Care Coordinator closely monitors health reports, health trends and coordinates with the member’s doctors for implementation of required medical solutions or therapies.

MedicAssist@Home includes:

• Comprehensive tracking through devices: Sensor devices allow tracking of certain health parameters like heart rate, respiratory rate, stress level, sleep summary, no contact blood pressure and others. A customised report is generated from the health scores and the trend of medical necessities is derived.

• Free Medical Consultation: One free virtual medical consultation per month with our panel of UK based renowned doctors on a pre-decided date for the members. Sponsors are also welcome to join the virtual consultation. Notification for the date of consultation will be sent to members.

• Care Coordinator: The dedicated Care Integrator visits the member at regular intervals to ensure accurate working of devices. They report any maintenance requirement, breakdown and replacement of devices. In advanced care solutions, the Care Integrators ensure coordination with the doctors as well as other medical needs of the member.

• Medical Emergency Alert Solution: In case of a medical emergency, our Support Elders App also connects the member with our Alarm Centre on a mere click on the App, either at home or outside. With the in-built location tracker, the Alarm Centre knows the exact location of the member. An ambulance is arranged and our staff accompanies the member to the hospital and is there till he/she is attended to and looks into all admission formalities and paperwork, if required.

• General wellbeing of the member: The Care Coordinator will look into the general wellbeing of the member, including personal care being provided by attendants (as required), home hygiene, etc.

• Weekly visits for Out-of-Home Assistance: A duration of 2.5 hours per visit every week on a pre-defined and mutually agreed day and time of the week to do out-of home work. The member has the flexibility to add more hours to the weekly visits by opting for our Supplementary Solution – Out-of-Home Assistance, in addition to MedicAssist@Home.

• We Care:

We call up every day at a pre-defined time to enquire about the member’s well-being.
Provide exclusive information about our online and offline events.
Pre-booking of offline events in your city.
Community building and activities with like-minded people.
Access to our ever-increasing and diverse ecosystem of service providers specialising in geriatric issues.
24x7 Availability of Support Elders Alarm Centre for any kind of assistance regarding your MedicAssist@Home service

• Download Scope of Service

Click here to know the Supplementary Solutions and Subscription Options & Charges.

Membership Type

Single Twin

Duration (Months)

More Care. More Confidence - Add these Supplementary Solutions for more peace of mind

Member Logistics Management Add this for Months

Options

Medical Logistics

Taking appointments and visiting the doctor
Scheduling and taking the member for diagnostic tests and procedures
Planning and preparing for a visit to the doctor or the diagnostic test centre
Collecting medical reports
Tracking medicine purchase, stocking, and stock-taking
Updating and sending data to the member or care sponsor
Adhere to the Nutrition list provided by the Doctor / Nutritionist.

Food Management

Adhere to the Nutrition list provided by the Doctor / Nutritionist
Adhere to the standard monthly requirement of groceries and food items
Check the stock of groceries and food items available at home and ensure the balance is purchased and delivered
Adhere to any list of groceries and food items to be purchased if it is provided by a member / sponsor
Adhere to the fixed monthly utility order / purchase and payments

Home Hygiene Management

Ensure that AMC (Annual Maintenance Contract), if any are within the validity period and ensure the renewal is done on time
Ensure that the housekeeper / attendant follows the standard weekly cleaning & maintenance schedule
Ensure that any complaints related to the Household electrical equipment are attended to

The member has the flexibility to add more hours of availability of the dedicated care manager by opting for multiple instances of this service

The following combinations can be opted for to avail of this service:

Module 1: Only Medical Logistics Management
Module 2: Medical Logistics Management & Food Management
Module 3: Medical Logistics Management & Home Hygiene Management
Module 4: Food Management & Home Hygiene Management
Module 5: Medical Logistics Management, Food Management & Home Hygiene Management

Download Scope of Service

Digital Tracking & Monitoring Services Add this for Months

Expense Reimbursement Service To add this service please call our 24x7 Infoline

Download Scope of Service

Out-of-Home Assistance Add this for Months

Download Scope of Service

Summary

Core Solution

Medicassist@Home Medicassist@Home	00,000

Medicassist@Home

00,000

Supplementary Solution(s)

Medical Logistics Management Member Logistics Management		00,000
Digital Tracking & Monitoring Services Digital Tracking & Monitoring Services		00,000
Out-of-Home Assistance Out-of-Home Assistance		00,000
Registration Charges Registration Charges		00,000

Subtotal		00,000
GST (18%)		00,000
Refundable Security Deposit		00,000
Total		00,000
	Reset

city/solution Durgapur

Why Choose Support Elders in Durgapur?

CORE
SOLUTIONS

Technology based comprehensive support (Core Solutions)

Medical Emergency Alert Solution (MEAS)

Click Here for Service details & Charges

Medical Emergency Alert Solution (MEAS)

Click here to know the Supplementary Solutions and Subscription Options & Charges.

Well@Home

Click Here for Service details & Charges

Well @ Home

Click here to know the Supplementary Solutions and Subscription Options & Charges.

MedicAssist@Home

Click Here for Service details & Charges

MedicAssist@Home

Click here to know the Supplementary Solutions and Subscription Options & Charges.

Best Elder Care Service in Durgapur

Help whenever i need it

“I cannot say enough about 'Support Elders'. In Durgapur, they look after my mother so well."

"Serving our members as we serve our parents

Why Choose Support Elders in Durgapur?

CORE SOLUTIONS

Technology based comprehensive support (Core Solutions)

Medical Emergency Alert Solution (MEAS)

Click Here for Service details & Charges

Medical Emergency Alert Solution (MEAS)

Click here to know the Supplementary Solutions and Subscription Options & Charges.

Well@Home

Click Here for Service details & Charges

Well @ Home

Click here to know the Supplementary Solutions and Subscription Options & Charges.

MedicAssist@Home

Click Here for Service details & Charges

MedicAssist@Home

Click here to know the Supplementary Solutions and Subscription Options & Charges.

Best Elder Care Service in Durgapur

Help whenever i need it

“I cannot say enough about 'Support Elders'. In Durgapur,
they look after my mother so well."

CORE
SOLUTIONS